CDJR of Leesburg - Service Center

The staff was very curtious and checked on my needs while my truck was being serviced. my truck was being serviced. More

Katie March was my service advisor. She was very professional, polite and knowledgeable. This was my 2nd time Ms. March was my service advisor. The 2nd time was as the first, profession She was very professional, polite and knowledgeable. This was my 2nd time Ms. March was my service advisor. The 2nd time was as the first, professional, polite and knowledgeable. I’ve been taking my Durangos to this dealership for several years. Please don’t change a thing, great service. More

Fast service with professional staff. Blaine was helpful in explaining what needed to be done. THANXX Blaine was helpful in explaining what needed to be done. THANXX More

we had another awesome experience at CDJR. would highly recommend.we have been kept in the loop and finished as soon as we could. would highly recommend.we have been kept in the loop and finished as soon as we could. More

Service was done in a timely manner and well informed on other issues related to my vehicle. other issues related to my vehicle. More

Service was decent but communication could have been better evertime i called i could not talk to my advisor i was told they would send them an email to get back to me better evertime i called i could not talk to my advisor i was told they would send them an email to get back to me More

The service department takes too long to acknowledge new costumers because they are too busy chatting away with other employees. Also, when we ask to give a call back when there’s a rental available, they d costumers because they are too busy chatting away with other employees. Also, when we ask to give a call back when there’s a rental available, they didn’t bother calling back after a couple of days to ensure the customer that they didn’t forget them. It’s all highly inconvenient and the department is lacking common sense and etiquette. More

I feel that having to do a survey is an inconvenience to me. If there was anything wrong with the service I would tell them that at the time of the service. I don't like the fact that you are made to feel o me. If there was anything wrong with the service I would tell them that at the time of the service. I don't like the fact that you are made to feel obligated to do it because "they are graded on them" More

Chris has always been so good to me anytime I have an issue with my vehicle and always communicates to the guys issue with my vehicle and always communicates to the guys More

Clean and welcoming. Blaine my service advisor was very informative and friendly even getting back to me on a question I asked via email after my Jeep was already back. Blaine my service advisor was very informative and friendly even getting back to me on a question I asked via email after my Jeep was already back. Thank you. More