CDJR of Leesburg - Service Center

The repair estimate for the ridiculous diesel exhaust system is insane! I’ll be selling this truck as soon as I can. system is insane! I’ll be selling this truck as soon as I can. More

Great service. My service was handled most efficiently by Ryan. The customer service is top notch! My service was handled most efficiently by Ryan. The customer service is top notch! More

Ryan, in customer service, was wonderful. He kept me posted on my Jeep Summit. The warranty people were terrible so Ryan kept me updated. There was a leak in ac and dash had to be removed. AC He kept me posted on my Jeep Summit. The warranty people were terrible so Ryan kept me updated. There was a leak in ac and dash had to be removed. AC great now. This is my ninth Jeep and the first to have something repaired. Because of Ryan, I am not upset over the eleven day ordeal. Service in dealership fine but warranty department 👎👎👎. More

Vehicle was finished well before the time promised. Josh kept us well informed and also the technician. Josh kept us well informed and also the technician. More

Wonderful and vehicle was finished before time. Explained what was needed to be replaced and repaired. Explained what was needed to be replaced and repaired. More

All good - got it done timely! Ashley helped me find the headlight & saved me $170!!! Ashley helped me find the headlight & saved me $170!!! More

Katie and all the team are so professional from the greeting to completion every visit greeting to completion every visit More

Great kept me informed to what was going on through out the time my car was in for repair. the time my car was in for repair. More

Always a pleasure getting my vehicle service done here, video showing step by step inspection of your car or truck video showing step by step inspection of your car or truck More

Initial setup for recall great then my service rep had to leave for medical appointment. I was supposed to get a ride home but Sat for long time. Finally asked someone they said I was not on the board. They leave for medical appointment. I was supposed to get a ride home but Sat for long time. Finally asked someone they said I was not on the board. They checked and I was. I was told 3hours and after 4 hours I called. They said who is your service rep. I told them she wasn't there. They said I am with a customer I will check on it and get right back to you. After a hour I called and went through whole thing . They said please hold and I got hung up on. I called back and was told the satellite was down and they would let me know. I then received a text to review the car with the initial rep number which I didn't know. I called the number given on text review of my car and it was the rep who was getting medical care. I then called dealership and finally got an answer that it is done...I went to pick up and got keys so my wife and went out to get it and no car I asked someone and they promptly brought it up. More