CDJR of Leesburg - Service Center

Always great service when dealing with Jose- very professional, knowledgable and polite. Thank you Jose professional, knowledgable and polite. Thank you Jose More

Zoie was an excellent representative. She is friendly, professional and communicated everything that I needed to know about my vehicle. She is friendly, professional and communicated everything that I needed to know about my vehicle. More

I am so impressed with the business practices improvements that have occurred at this dealership!!! The most impressive of all is the addition of technician videos going over all the items that improvements that have occurred at this dealership!!! The most impressive of all is the addition of technician videos going over all the items that need to be serviced in my vehicle. ABSOLUTELY BRILLIANT addition and a process improvement that I'm sure requires more time and resources to get going, but in my opinion, truly worth every bit of effort this has been. From check-in to pick-up, every interface was a 10 out-of-10. More

Express service was fast, updated me with a video of the work being performed. I set up an appointment to check out a banging in trans or rear differential but I called to reschedule was told someone would work being performed. I set up an appointment to check out a banging in trans or rear differential but I called to reschedule was told someone would get back to me. But nobody did. More

As always, the staff was polite, informative and prompt. I’m always pleased with the service I receive here. I’m always pleased with the service I receive here. More

Everyone was very friendly, however, there is very poor communication between the departments. I was told to bring my vehicle in on a certain day and then there was no record of it and the part was not ord communication between the departments. I was told to bring my vehicle in on a certain day and then there was no record of it and the part was not ordered. Then was told they ordered the part but no one informed service that it was in so I had to wait another day to get my car. I thought I was taking the car in for 1 day and it ended up being there for 4 days. More

Very professional and extremely helpful, Liked the customer lounge and the friendly atmosphere Very nice customer lounge and the friendly atmosphere Very nice More

My experience was satisfactory. Ryan the service advisor was courteous, attentive and knowledgeable with regard to my Ram 1500 issues at hand. Repairs were accomplished promptly at Ryan the service advisor was courteous, attentive and knowledgeable with regard to my Ram 1500 issues at hand. Repairs were accomplished promptly at a reasonable cost. More

Everyone friendly and helpful but a bit overboard. Felt a little pressured at closing but got thru it, don't like those warrantys, they sound so good and are rarely, if ever used. Nick has been very h Felt a little pressured at closing but got thru it, don't like those warrantys, they sound so good and are rarely, if ever used. Nick has been very helpful, even after the sale when I had questions. More

very friendly and helpful helped me out and explained everything they were doing very helpful everything they were doing very helpful More