CDJR of Leesburg - Service Center

This service appointment was for my 2013 Dodge Challenger. Katie March was my service advisor for this visit and again she was top notch, very courteous and friendly. Katie processed my car an Challenger. Katie March was my service advisor for this visit and again she was top notch, very courteous and friendly. Katie processed my car and had me in and out in no time. Another pleasant visit and quality service. More

Everyone from the get go did a great job in installing my new tonneau cover new tonneau cover More

The staff was very helpful and knowledgeable about my vehicle and very courteous. And Jose was very friendly and courteous vehicle and very courteous. And Jose was very friendly and courteous More

The best and fastest service in the 12 years I’ve been going to this dealership. Hurray for the new owners, what an improvement. going to this dealership. Hurray for the new owners, what an improvement. More

Ryan is the best, explained everything well, and was nice to talk to, great service. to talk to, great service. More

Happy with service. Even though the wrong size tires were ordered. Blaine made it right by giving us a loaner Even though the wrong size tires were ordered. Blaine made it right by giving us a loaner More

Normally service is great but this time it was worse than horrible. Minimal communication from the service advisor and the little bit of communication and follow up while my vehicle was being repaired was du horrible. Minimal communication from the service advisor and the little bit of communication and follow up while my vehicle was being repaired was due to my initiative or pressuring the service advisor to contact me about the vehicle. And now I've incurred rental car expenses because of the service advisor's incompetence by his not sending the rental company a copy of the PO or advising that they were covering the rental. So I paid for the rental in addition to the dealership pay8nh for the rental and when I called the service advisor to rectify it numerous times it wasn't until 2+ weeks later that it was finally figured out and it took me having to initiate a conference call between him and the car rental company to begin the process of refunding the charge. A month later and I still haven't been bren refunded. I was truly on the fence about if I was going to purchase another vehicle from here after the change in ownership. Now my answer is a resounding xxxx NO! More

Thorough and friendly service was our experience. Ryan was very easy to work with. I especially liked the video from the Service Tech, nice touch! Ryan was very easy to work with. I especially liked the video from the Service Tech, nice touch! More

Service was excellent and communication was excellent as well. Very happy with my service and experience with all those who I spoke with during my visit. well. Very happy with my service and experience with all those who I spoke with during my visit. More

Very disappointing Will never go back there I will drive farther to another jeep dealer rather than go back to you drive farther to another jeep dealer rather than go back to you More