CDJR of Leesburg - Service Center

Severe lack of communication skills. I left several messages for my service advisor and management, and rarely ever got a reply. They had my car for more then 40 days waiting for parts w I left several messages for my service advisor and management, and rarely ever got a reply. They had my car for more then 40 days waiting for parts which I understand can be out of their hands but I left more then 2 dozen messages in that time frame and only received maybe 2-3 call backs. Frustrating. They did fix my car in the end but I will probably use a different dealership next time. More

Very helpful and professional. I would come here again.he provided an accurate estimate of the cost. I would come here again.he provided an accurate estimate of the cost. More

Our repair was done in a timely manner. Our service advisor, Katie, was excellent. Great job! Our service advisor, Katie, was excellent. Great job! More

Jose did an exceptional job with our problem. Followed thru with every move with us. He is an exceptional employee. Very professio Followed thru with every move with us. He is an exceptional employee. Very professio More

Jose is very helpful and efficient, he gets the job done. The dealership is always nice and clean. Everyone there is always pleasant. The dealership is always nice and clean. Everyone there is always pleasant. More

Jose did an awesome job. Would recommend him to anyone. He is very knowledgeable in his field. Would recommend him to anyone. He is very knowledgeable in his field. More

Jose was a great help, he was very professional, as always excellent job. I look forward to my next service always excellent job. I look forward to my next service More

Blaine is very personable and knowledgeable. Definitely a good liaison representing your dealership. I will ask for him next time. Definitely a good liaison representing your dealership. I will ask for him next time. More

Bought our truck new in 2019 at this dealership and have excellent service with them every time. excellent service with them every time. More

Mark Woellmer took care of me right away; Very friendly and at ease; He was very informative adnd kept me informed of the progress with my Pacifica. and at ease; He was very informative adnd kept me informed of the progress with my Pacifica. More