CDJR of Leesburg - Service Center

The service advisor, Mark was great. My only issue was I asked that the car be washed and they left the soap on the windshield. What a mess for me! No reflection on Mark. My only issue was I asked that the car be washed and they left the soap on the windshield. What a mess for me! No reflection on Mark. More

All the work was performed quickly and professionally. A video of one phase of inspection was provided and it was very informative. Zoie Jones kept me informed as the work was being done. I am very satisf A video of one phase of inspection was provided and it was very informative. Zoie Jones kept me informed as the work was being done. I am very satisfied with every item needing attention. Thank you for a job well done. More

Great experience every time I go. Very pleasant environment. Will recommend to family and friends. 10/10 Very pleasant environment. Will recommend to family and friends. 10/10 More

Good job, continue doing well. Thanks for the job well done I will continue bring my car to the dealer. Thanks for the job well done I will continue bring my car to the dealer. More

Severe lack of communication skills. I left several messages for my service advisor and management, and rarely ever got a reply. They had my car for more then 40 days waiting for parts w I left several messages for my service advisor and management, and rarely ever got a reply. They had my car for more then 40 days waiting for parts which I understand can be out of their hands but I left more then 2 dozen messages in that time frame and only received maybe 2-3 call backs. Frustrating. They did fix my car in the end but I will probably use a different dealership next time. More

I was a bit disappointed that a 2022 Ram 3500 with only 6000 miles needed a new Turbo Charger but Otto and CDJR took care of me and my truck! thank you! 6000 miles needed a new Turbo Charger but Otto and CDJR took care of me and my truck! thank you! More

Very helpful and professional. I would come here again.he provided an accurate estimate of the cost. I would come here again.he provided an accurate estimate of the cost. More

Our repair was done in a timely manner. Our service advisor, Katie, was excellent. Great job! Our service advisor, Katie, was excellent. Great job! More

Jose did an exceptional job with our problem. Followed thru with every move with us. He is an exceptional employee. Very professio Followed thru with every move with us. He is an exceptional employee. Very professio More

Jose is very helpful and efficient, he gets the job done. The dealership is always nice and clean. Everyone there is always pleasant. The dealership is always nice and clean. Everyone there is always pleasant. More