CDJR of Leesburg - Service Center

The persons name was Ryan who helped me and he was great very helpful.And would request him again very helpful.And would request him again More

I feel like this is a dealership I could trust with my vehicle. They didn't have any additional charges. The person I dealt with Chris was phenomenal with customer service! vehicle. They didn't have any additional charges. The person I dealt with Chris was phenomenal with customer service! More

Jose always takes great care of me and my car. If he says it's going to take 2 hours, it never goes over that! I appreciate CDJR care of my car !!! If he says it's going to take 2 hours, it never goes over that! I appreciate CDJR care of my car !!! More

Carlos and Todd were great. I loved the video the mechanic sent telling you about your vehicle and what was needed. I loved the video the mechanic sent telling you about your vehicle and what was needed. More

Thank you so much for getting our Jeep Grand Cherokee back to us very promptly and getting the work done very quickly. back to us very promptly and getting the work done very quickly. More

The place and personnel; were excellent. I expect to be using this facility in the future for my needs, and possibly buying a new Dakoda when they come out I expect to be using this facility in the future for my needs, and possibly buying a new Dakoda when they come out More

Very pleased with the service quick and reliable service. Reasonable price for service and clean Reasonable price for service and clean More

I would recommend this service center just because of the staff they have there employed. They are very knowledgeable of what needs to be done and get the job done as fast as possible providing they have the staff they have there employed. They are very knowledgeable of what needs to be done and get the job done as fast as possible providing they have the parts available. What I don't recommend is the communication between upper management and the telephone service to the service department. There is nothing customers call in looking for information and get passed onto the telephone loop and that is were you will be passed around for 45 min. before the system kicks you out or lets you leave a message for your customer service manager. even then it is not sure that they will call you back after getting a message. I would have given them a 5 star but due to this communication issues I will only give it a 3. More

Fast reliable service, will definitely be back, great job with the video of work that was recommended with the video of work that was recommended More

customer service was top notch start to finish. highly recommend if you are a mopar owner highly recommend if you are a mopar owner More