CDJR of Leesburg - Service Center

Outstanding customer service! Knowledgeable, efficient and very professional. Carlos took care of my vehicle and expedited the service. He kept me informed. Awesome experi Knowledgeable, efficient and very professional. Carlos took care of my vehicle and expedited the service. He kept me informed. Awesome experience. More

The service rep that helped me did a wonderful job and did more than any customer could ask for. He was always courteous always kept me in the loop and got my service done as fast as he could! The mechani did more than any customer could ask for. He was always courteous always kept me in the loop and got my service done as fast as he could! The mechanic also went above and beyond the call of duty in trying to get my car done in a timely manner. I can't say enough about this dealership they've always done a good job and always been there when I needed them. I would also like to give Juan final five stars or more for all the work he did in trying to get my vehicle serviced, he needs a real pat on the back! More

Always a great experience at CDJR! Clean surroundings, comfortable waiting area and smiles on all faces! Clean surroundings, comfortable waiting area and smiles on all faces! More

Your staff is very cordial and respectful. It seems like they enjoy working there. Since the new owners arrived the workers seem to be happier. It seems like they enjoy working there. Since the new owners arrived the workers seem to be happier. More

On a Saturday morning I was able to talk to a service rep on the phone and make an appointment. At 7:40 AM in was greeted at the service drive up. By 12:00 noon you had replaced the the broken fuel injecto on the phone and make an appointment. At 7:40 AM in was greeted at the service drive up. By 12:00 noon you had replaced the the broken fuel injector and spark plugs and I was on my way. Thanks More

It was okay it took a long time And I got a alignment And A oil change But I feel like my alignment is still kinda off And A oil change But I feel like my alignment is still kinda off More

They had my car for 9 1/2 weeks and it was the only car I owned. Even after determining what the problem was it took over 2 weeks to do the repair. I know it was a big job but the time seemed outrageous! owned. Even after determining what the problem was it took over 2 weeks to do the repair. I know it was a big job but the time seemed outrageous! More

Dealer tried to avoid doing warranty work on my truck, but did agree to do it after I pushed the case. I appreciated the thorough inspection, but the truck came home with damage to the bodywork that wasn’ but did agree to do it after I pushed the case. I appreciated the thorough inspection, but the truck came home with damage to the bodywork that wasn’t there before. More

They did a great job of keeping me updated on the process my car was going through during my appointment. my car was going through during my appointment. More

Service writer was very inexperienced caused grief and anxiety when he didn’t know what I had for coverage on my truck. Also tried to charge my wife for work that was prepaid and covered anxiety when he didn’t know what I had for coverage on my truck. Also tried to charge my wife for work that was prepaid and covered More