CDJR of Leesburg - Service Center
Fruitland Park, FL
3,782 Reviews of CDJR of Leesburg - Service Center
Jose is a true asset to your organization. His professionalism and due diligence to his job is outstanding. His professionalism and due diligence to his job is outstanding. More
Tried calling the dealership for 3 hours to ask if my vehicle was finished with service. No call backs after leaving messages with a call center service. Cannot get thru to the service dept. They use a vehicle was finished with service. No call backs after leaving messages with a call center service. Cannot get thru to the service dept. They use a call center not located at the dealership. Also texed my service advisor, and got no response when asking if my car was ready. I hope they get this problem resolved. Have used this dealership for years under Bill Bryan. More
Jose Valdes was very helpful over the phone and in person when assisting me with my replacement rear bumper. He was able to get the bumper ordered and get me scheduled in quickly for the repair. Everyone in when assisting me with my replacement rear bumper. He was able to get the bumper ordered and get me scheduled in quickly for the repair. Everyone in general was very helpful and friendly. In the time that I have visiting your dealership I have only worked with Jose and Carlos. Their customer service certainly beats driving all the way to Clermont to have my Jeep Wrangler serviced at the dealership where I bought it at. Also, I REALLY appreciate Jose arranging a ride for me to be taken home. That was very unexpected, but greatly appreciated. More
It took a while for a service advisor to come out and write up the service order write up the service order More
Carlos is always very professional and explains exactly what needs to happen. We have complete confidence taking our Jeep to CDJR! what needs to happen. We have complete confidence taking our Jeep to CDJR! More
The service was completed to my satisfaction, however, I will in the future work with my previous service department rep. will in the future work with my previous service department rep. More
Very good and quick service at a respectable price. The service people very respectable and friendly. The service people very respectable and friendly. More
The services that I requested were completed to my satisfaction. I was not totally happy with the time it took to do the service. My truck was in the shop for 5 days for a warranty inspection, an en satisfaction. I was not totally happy with the time it took to do the service. My truck was in the shop for 5 days for a warranty inspection, an engine oil change, and differential fluid change. In the past these services would have been completed in a day or two. More
Carlos was extremely helpful in getting the issues with my car resolved. He went put of his way to get parts in. my car resolved. He went put of his way to get parts in. More