CDJR of Leesburg - Service Center

o k service very friendly communication was good. I would definitively recommend this service center I would definitively recommend this service center More

They were great help, communication was good, they show me a video how how the truck state was excellent work me a video how how the truck state was excellent work More

Jose is Professional and friendly and always efficient! I am always a satisfied customer- thank you! I am always a satisfied customer- thank you! More

Thought you would be interested in my experience on 8/15 at your Fruitland Park location. I called to schedule an appointment to have the lift gate recall taken care of. When I spoke to the individual helpi at your Fruitland Park location. I called to schedule an appointment to have the lift gate recall taken care of. When I spoke to the individual helping to make my appointment, I made it clear that the main reason I was making an appointment, was to have the recall issue resolved. I checked in with Jose, who seem very knowledgeable. I’m sure he said everything that was expected of him. When discussing my Jeep Service, I asked him about the recall. I said it seem like a minor issue. He told me it could cause a fire and said his guys would would let me know the situation. I agreed to have an oil change and tire rotation, even though I had another 3000 miles before your recommended oil change. I also asked Jose about re-programming my key fob. I was told, speaking in round numbers, the key fob replacement would be $360. If I brought in my own key fob it would be $125 so I bought an Amazon fob for $60. Jose told me if the key fob didn’t work after they tried to reprogram it, I would still be out $125. I told Jose I would shop around. I did shop around and found a shop less than 3 miles away that was able to reprogram my key fob in 5 minutes for $80. Before leaving your service garage, Jose explained that the recall item could not be fixed, as they did not have any parts at this time. I’m not sure about the young lady that made my service appointment, but I am sure that Jose knew they didn’t have the part when he checked me in. At the checkout, Jose got into a little tiff with one of the service people. He a misunderstanding about the fact that I did not want my vehicle washed and the service guy said that he was going to wash my vehicle. At that point I did not care to add to their bad day and was get out of the car fume infested lot and leave the garage. Roy Robertson The Village of Mission Hills More

Jose was very kind and helpful. We will always ask for him when we bring our caravan in. We will always ask for him when we bring our caravan in. More

Otto was very attentive and thorough and kept me updated the whole time. It was also nice to have snacks and coffee while I waited. the whole time. It was also nice to have snacks and coffee while I waited. More

Carlos and Kimberly were very friendly and dealt with my situation and addressed everything I had spoke to them about. situation and addressed everything I had spoke to them about. More

Otto was very professional, knowledgeable and easy to work with. My concern is the cost of replacing the two batteries on a Chrysler Pacifica costing $760. The "start-stop" feature light came on the dash work with. My concern is the cost of replacing the two batteries on a Chrysler Pacifica costing $760. The "start-stop" feature light came on the dash which initiated the repair work. I usually turn that feature off when I drive the car. Is there a way of permanently disengaging that feature so the secondary battery does not need to be replaced in the future? Also, I was told it cost approx. $200 to turn off the warning light on the dash. Is that a fair cost? More

Excellent customer service of all staff. Really thankful, I wish service can be done in less waiting time. Really thankful, I wish service can be done in less waiting time. More

They were very easy to work with and handled my concerns to the fullest in a very timely manner. to the fullest in a very timely manner. More