CDJR of Leesburg - Service Center
Fruitland Park, FL
3,745 Reviews of CDJR of Leesburg - Service Center
The adviser I had was somewhat harsh and not personable. I also don’t like the fact that my Jeep came in for an oil change and I was told it had updates that were needed and the dealership would have to kee I also don’t like the fact that my Jeep came in for an oil change and I was told it had updates that were needed and the dealership would have to keep my Jeep. Then the nightmare continued we were ubered to The Villages to get a rental car. We were there over an hour waiting for a vehicle. 5 hours out of our day for an oil change is not how we wanted to spend the day, plus tipping the Uber driver and putting gas back in to return it. The dealership needs loaner cars. Not a good experience. More
very poor service had to contact dealer manager outcome pending will see if my car is returned in the condition i brought it in outcome pending will see if my car is returned in the condition i brought it in More
Otto was great made everything easy. The finished in a timely manner. The price was quite high. The finished in a timely manner. The price was quite high. More
Kim was obviously working hard to fill her role of having her customers completely satisfied. As far as I am concerned she met that goal. her customers completely satisfied. As far as I am concerned she met that goal. More
This team went overboard to assist me. Everyone involved treated me with great respect and courtesy during this event. Jose (Service Advisor), kept me informed and the service manager was Everyone involved treated me with great respect and courtesy during this event. Jose (Service Advisor), kept me informed and the service manager was vital in getting my vehicle handled. The team understood my vehicle and concerns. I am so thankful for the speed and efforts utilized to heal my jeep. Outstanding folks. More
He replaced Tiffany as my service person. He was really good at informing me what was going on He was really good at informing me what was going on More
It took several attempts to get an appointment. Once I got the appointment everything was handled very professionally. I am waiting to hear about the appointment to complete the recall work. Once I got the appointment everything was handled very professionally. I am waiting to hear about the appointment to complete the recall work. More