CDJR of Leesburg - Service Center

All my needs were made. I was treated professionally and with respect. Kobe was excellent. Very competent, professional, and friendly. I was treated professionally and with respect. Kobe was excellent. Very competent, professional, and friendly. More

The dealership Is helpful had a issue with warranty work but gm was very helpful in getting the work done do to new ownership of vehicle service reps more needs to be more diligent too clients. Cant seem to but gm was very helpful in getting the work done do to new ownership of vehicle service reps more needs to be more diligent too clients. Cant seem to contact them when u call and most usually don't get calls back. More

Great customer service. Kimberly Lewis was outstanding - stayed in touch with me with regular updates and did everything I needed quickly and professionally. Kimberly Lewis was outstanding - stayed in touch with me with regular updates and did everything I needed quickly and professionally. More

Great experience, Kimberly was very good and explained everything about the service on the van. everything about the service on the van. More

We are very pleased with our Pacifica service. We got right in, and left in a timely fashion. Service writer Zack Miller was very helpful. As a disabled person in a wheelchair, everyone helped me We got right in, and left in a timely fashion. Service writer Zack Miller was very helpful. As a disabled person in a wheelchair, everyone helped me get thru doors, seating and in and out. The bathrooms were super clean, As a retired Chrysler employee, I was was very pleased at what I experienced. I even bragged about it to several neighbors. I normally don’t give 5 star ratings, but this visit deserves it. 5 stars to Zack Miller, the techs, the cleaning lady, the waiting area concierge, and the car wash crew. More

New Owners, Greeted by someone other than service writer (useless waste of time) then told waiting spot up front for an UBER, no more drivers. No designated/marked waiting spot. Finally got a ride in an Eco (useless waste of time) then told waiting spot up front for an UBER, no more drivers. No designated/marked waiting spot. Finally got a ride in an Econobox I would not let my kid drive. Then when they rotated the tires they did not air the tires correctly and no one checked that so I had to stop back by to have them corrected. Bought 5 vehicles from Bill Bryan, No more at CDJR of Leesburg nor service. More

Nice job. The use of the video of work needed found during the inspection was a very effective method of communication. Josh was very clear in his description The use of the video of work needed found during the inspection was a very effective method of communication. Josh was very clear in his descriptions. Jose provided a summary estimate and identified work that was financially wise to do at this time. He provided transportation both ways as my Jeep was kept overnight and was finished earlier than expected the following day. More

The dealership is great. Carlos in service is not awesome..I will always use this dealership. Carlos in service is not awesome..I will always use this dealership. More

They charged me for rotating tires and did not and had to refund me for it…after I scheduled it and gave extra time so I could pick up in the morning…mind you that was part of a $700 service and I knowingly refund me for it…after I scheduled it and gave extra time so I could pick up in the morning…mind you that was part of a $700 service and I knowingly paid extra to get what I expected to be dealer quality More

3.5hours for a oil change tire rotation and check on recall that we had waited over a year due to parts shortage? recall that we had waited over a year due to parts shortage? More