CDJR of Leesburg - Service Center

Took almost 3 months to return my GEMe2, even though they said it had been repaired during previous visit. Then told they replaced certain items at no charge only to realize after I paid that wasn’t the cas said it had been repaired during previous visit. Then told they replaced certain items at no charge only to realize after I paid that wasn’t the case. Within several days of getting the vehicle back that the charger won’t turn off automatically once it reaches 100% charge. I’m afraid to take it back for them to remedy the problem. More

The General Manager was horrible to deal with, avoiding calls, sending others to relay messages to avoid a face to face. An install was not done properly and could have had catastrophic consequences. We ha calls, sending others to relay messages to avoid a face to face. An install was not done properly and could have had catastrophic consequences. We had to get a repair to continue our trip. We expected the correction to be made by the dealership and reimbursement for our out of pocket repair. They did the repair but some damage couldn’t exactly be fixed. GM refused to reimburse us our out of pocket repair expense. More

We expect all the services our technician promised would be done to be done. They were not. Fluids not topped and cabin filter promised changed was not. Took over 5 hours. Did a recall also. Just very n be done to be done. They were not. Fluids not topped and cabin filter promised changed was not. Took over 5 hours. Did a recall also. Just very nervous even about the oil change done. Don't feel dealership service can be trusted More

As always, Ryan was on top of his game in providing me with a top notch customer experience. I appreciate the professionalism and general friendly nature of the business. with a top notch customer experience. I appreciate the professionalism and general friendly nature of the business. More

Always great service, LOVE MARK’S HOT DOGS. Charlie the sales manager is aGREAT PERSON Charlie the sales manager is aGREAT PERSON More

The dealership communicates well and keeps me informed about my vehicle. Also, the vehicle came back nice and clean. about my vehicle. Also, the vehicle came back nice and clean. More

Profoundly Odious and Repugnant. Asked for a Blue ox tow package quote. Needed maintenance done. Hour plus on holds. Cost me $500 to change out two batteries. Free at Auto Zone. Plu Asked for a Blue ox tow package quote. Needed maintenance done. Hour plus on holds. Cost me $500 to change out two batteries. Free at Auto Zone. Plus no 29 hrs. Nothing else was addressed or remembered. Now I’m getting mail and emails on buying for an unreasonable price that I never asked for. More

Service advisor Juan Finol and technician Zach Kulik went out of their way to get my JEEP back in working order. Both ere very professional and caring about what needed to be done and kept in communication t out of their way to get my JEEP back in working order. Both ere very professional and caring about what needed to be done and kept in communication throughout the repair. Great teamwork to us! More

Good service every time I go. I’ve never had an issue bringing my vehicle there I’ve never had an issue bringing my vehicle there More

Liked being able to go on line and pick a time for oil change. Good customer service when I arrived. change. Good customer service when I arrived. More