CDJR of Leesburg - Service Center

Had work done. Had to go back to have an unexpected issue resolved. Attention to detail is a lost art. Had to go back to have an unexpected issue resolved. Attention to detail is a lost art. More

I appreciate Ryan's determination to get us back on the road after our transmission failed. The wife and I traveled from NH for a 3 week stay in Sumter county and needed a quick repair. Ryan stepped up a road after our transmission failed. The wife and I traveled from NH for a 3 week stay in Sumter county and needed a quick repair. Ryan stepped up and made sure we were back whole and on the road as planned! Thank you Ryan!! More

I had a 10:30 appointment for an oil change and tire rotation. First when I pulled in at 10:20, I had to wait for someone to wait on me for 20 minutes. Then it was after 12:00 before my car was ready to rotation. First when I pulled in at 10:20, I had to wait for someone to wait on me for 20 minutes. Then it was after 12:00 before my car was ready to go. Seems like a long time,1.5 hours for service that was scheduled by appointment. More

Horrible why make an appointment for a recall if you don’t have parts in stock. Also had oil change and tire rotation and your 12 point inspection is a joke. I had a concern about a noise in front end a don’t have parts in stock. Also had oil change and tire rotation and your 12 point inspection is a joke. I had a concern about a noise in front end and your inspection only shows a guy with a camera checking for leaks. Not once did they actually grab something to see if was loose. If your ever get my part in for the recall I will bring it in to fix. Other than that I will no longer return for service. More

Most courteous automotive dealership experience in my 72 years! Justin Reed was nothing short of awesome. Justin came out to the check-in line, greeted me and introduced me to me to the person checking in t years! Justin Reed was nothing short of awesome. Justin came out to the check-in line, greeted me and introduced me to me to the person checking in the car. My appointment to re-program my tire size and TPMS was for 8:30 and it was estimated to require 90 minutes. My car was done 10 minutes early at 9:50! While I was waiting Justin came into the waiting area to see that I was comfortable, which I was. And when it was done he went over the paperwork and checked me out. The only thing that was a disappointment was being charged 3% for using a charge card. Simply put that’s tacky and beneath a dealership of your stature. I get it for small businesses and individual entrepreneurs but not for an operation of your size. BTW - I couldn’t find Justin in your drop-down of service persons. More

Im still being charged for my trade in W. T.F OVER fix this now T.F OVER fix this now More

Everyone at the dealership was very helpful. Drop off and pickup were very timely. Repairs took a long time but that is understandable since a fuel tank is not a common part to replace. Drop off and pickup were very timely. Repairs took a long time but that is understandable since a fuel tank is not a common part to replace. More

Service was great and in time. I was able to have my vehicle back within a timely manner and the personnel are awesome. I was able to have my vehicle back within a timely manner and the personnel are awesome. More

We found out our truck needed a new engine. Ashley took care of all of the warrantee issues and arranged for a rental vehicle for us. She kept us updated on times and answered questions promptl Ashley took care of all of the warrantee issues and arranged for a rental vehicle for us. She kept us updated on times and answered questions promptly. More

Service seems to be very good and competitive. In sales, however, seeing additions to MSRP is a turn off In sales, however, seeing additions to MSRP is a turn off More