CDJR of Leesburg - Service Center

I went there for a wobble on my Jeep Wrangler I just bought December 23 was told need 4 new tires but this may not fix my problem. Saw my sin in law the next day who flew in and is a mechanic for 15 y bought December 23 was told need 4 new tires but this may not fix my problem. Saw my sin in law the next day who flew in and is a mechanic for 15 years and he said absolutely not my tires. You should be ashamed of yourself and I will never trust another word you tell me now. More

Jaime listened to me as I explained that I found grease on the inside of the wheel well, possibly something on the road. I was there for an oil change and I got a video text later showing where they had r on the inside of the wheel well, possibly something on the road. I was there for an oil change and I got a video text later showing where they had replaced the CV axle. Nice catch! See you next time. More

Tim was very courteous and helpful in taking care of the exhaust leak after having a recall done. Billy also was very sincere and helpful. We were very pleased with the service. We will continue to bring exhaust leak after having a recall done. Billy also was very sincere and helpful. We were very pleased with the service. We will continue to bring our jeep as needed. Thank you! More

Very pleased with the service we received. Ryan, our service advisor was courteous and helpful. Ryan, our service advisor was courteous and helpful. More

Watch out overtime ya take your vehicle here ya end up with missing parts. Ongoing problems with them. with missing parts. Ongoing problems with them. More

Otto is a great guy to work with the prices were fair and the work was done as quoted. and the work was done as quoted. More

I was taken care of immediately upon arriving. Ryan was courteous and professional in listening to what I wanted done. He prepared an estimate of what the cost would be and reviewed it with me. Ryan was courteous and professional in listening to what I wanted done. He prepared an estimate of what the cost would be and reviewed it with me. He also gave me an update on my tire wear and advised when I should consider a tire replacement. He saw that all the work required was completed, including washing my vehicle. More

I waited a year and a half to get a fuel pump for the recall the schedulers called Weaks ahead of time I brought the truck in for service. They indicated 2 to 3 days I called on the third day late in the recall the schedulers called Weaks ahead of time I brought the truck in for service. They indicated 2 to 3 days I called on the third day late in the afternoon to find out they have not even started on it, and it would be another week. I mentioned that I had an appointment and I was confused and frustrated. After that, I called back, asked for the general manager her returned my call and told me he would take care of it. He did indeed take care of it. My truck was complete and ready to go two days later , it would’ve been nice to receive a phone call at least explaining what was going on. Communication is good to have. My past experiences have been very good and I plan to take my truck there in the future More

I've been a customer of the previous owners for at least 6 years. When new owners took over there was a dip in service, but now many times better. Looking forward to doing further business. 6 years. When new owners took over there was a dip in service, but now many times better. Looking forward to doing further business. More

They are well organized and have a system of communication and customer service in place our services adviser is outstanding communication and customer service in place our services adviser is outstanding More