CMA's Chevrolet of Martinsburg
Martinsburg, WV
By Type
Showing 63 reviews
Vaughn was nice from the get go, he was willing to work and take as much time as needed to make sure I got the car I wanted. I came in at four Wednesday night and sat and waited for a loan to be approved a and take as much time as needed to make sure I got the car I wanted. I came in at four Wednesday night and sat and waited for a loan to be approved afterI picked out a 2010 Chevy Colbalt as my first new/used car. The loan did not come thru that night but the next morning by 8:10 I recieved a phone call from Vaughn saying I was approved. He was there to help not just to make a sale and was friendly throughout the whole time. I was able to call him and make sure I would have all my paper finished onceI got up to the dealership. I am very proud to say my car has came from Apple Valley and Vaughn was my sales person. More
J.R Barnes was the most knowledgeable sales person I've ever dealt with in my 20 plus years of buying cars. I came in to buy a 2500HD diesel and he helped me to realize it was not the truck for me. He cou ever dealt with in my 20 plus years of buying cars. I came in to buy a 2500HD diesel and he helped me to realize it was not the truck for me. He could have very well sold me a vehicle I would not have been happy with. J.R Barnes was different. He was not pushy and he knew everything about the vehicles he showed us. I was very impressed with his knowledge. The dealership personnel made this a quick and painless process from start to finish. I will recommend this dealership to all my friends. More
I was not sure what type of car I wanted. But, JR, was very helpful and helped me find the car that best fit my needs. He is a very knowledgable, helpful and not pushy. These are traits not normally assoc very helpful and helped me find the car that best fit my needs. He is a very knowledgable, helpful and not pushy. These are traits not normally associated with car salespeople. I would recommend him and Apple Valley. More
I found my total experience at Apple Valley Chevrolet to be enjoyable as buying a car can be. The entire staff were very helful. Shamika Page was extemely knowledgeable about all the cars that I wanted to s be enjoyable as buying a car can be. The entire staff were very helful. Shamika Page was extemely knowledgeable about all the cars that I wanted to see. Her Friendly and outgoing personality help put me at ease. Her patience as I looked and changed my mind several times is to be commended. I want to thank Her and the entire staff for making my buying experience more enjoyable. Thank You Apple Valley Chevrolete!! More
Purchased vehicle from JR Barnes - extremely friendly, helpful & knowledgeable of product. Helpful in selecting a vehicle, including color, financing & delivery. Explained in detail how to set up Onstar, helpful & knowledgeable of product. Helpful in selecting a vehicle, including color, financing & delivery. Explained in detail how to set up Onstar, bluetooth. Explained maintenance requirements. Had problems with vehicle within 1st week - discovered service bulletin issued for this particular model. Although they were very apologetic for the inconveniences, Larry & Charles bent over backwards to try to fix problem (including providing me with a replacement vehicle). It seems they encountered MANY problems getting parts from manufacturer - they were successful in fixing the problem after several weeks. JR followed up with me a couple times a week to be sure I was satisfied with status and ultimately the results. I would highly recommend this dealership for their professionalism. More
We recently just purchased a 2011 Camaro and this was the We recently just purchased a 2011 Camaro and this was the most wonderful experience we have had buying a car!!!! Mike Parks was our salesperson,he w We recently just purchased a 2011 Camaro and this was the most wonderful experience we have had buying a car!!!! Mike Parks was our salesperson,he was very patient, friendly and honest! I had spoke to many salespeople in the last two weeks and was very impressed with the attention we got from him. And the price we got was GREAT! Rob was our finance person we worked with, he was very down to earth and friendly and made the transaction very simple and quick!! I would highly recomend Apple Valley to you to buy and service your vehicle. Go there FIRST .....it will save you alot of time and stress!!! More
David is very knowledgeable about every aspect of his job. He is courteous, friendly and always returns his calls in a timely manner. I have dealt with him for the past few years and have been very sati job. He is courteous, friendly and always returns his calls in a timely manner. I have dealt with him for the past few years and have been very satisfied with the results. thanks so much David for all your help. Apple Valley has been great when i needed an appointment right away. they have always dealt with me and my problem in the next few days. i would recommend David Boone and Apple Valley for any of your automotive needs. More
A good experience with this dealership, better communication would have been better. Generally all people involved were nice. Dealershp was very clean shop was big and also clean. Very big waiti communication would have been better. Generally all people involved were nice. Dealershp was very clean shop was big and also clean. Very big waiting room, while waiting for service. This is a sales review only, will review again if and when in for service. More
I have dealt with Apple Valley many years and I was treated with the up most respect with the purchase of my new Impala, everyone was friendly and courtious. I had the best experience buying my new car treated with the up most respect with the purchase of my new Impala, everyone was friendly and courtious. I had the best experience buying my new car. They are a dealership I will recomend to all my friends. More
JR Barnes did an excellent job as our "sales consultant". He found the car we wanted, made sure we worked thru the financing, and has been a source of information whenever we need it. There wa consultant". He found the car we wanted, made sure we worked thru the financing, and has been a source of information whenever we need it. There was no pressure and good advice regarding trade-in and other autos. More