CMA's Colonial Auto Center

I had a great experience. Mike and Bob were very helpful. They helped with every phase of the purchase and explained everything they were doing and were open to any and all qu Mike and Bob were very helpful. They helped with every phase of the purchase and explained everything they were doing and were open to any and all questions. More

We went to Charlottesville Colonial Auto Center to sell a vehicle, no trade or purchase, from an estimate from Kelley Blue Book on Sunday 5/3/26. Martin Haggard got in touch with me Monday morning to set up vehicle, no trade or purchase, from an estimate from Kelley Blue Book on Sunday 5/3/26. Martin Haggard got in touch with me Monday morning to set up an inspection and discuss a buy price for today. We got there on time and he was ready to negotiate. Everything went better than expected and even got a 45-minute ride back home with Shane. Awesome dealership and awesome Sales and associates. When I buy again, Colonial will be the 1st place I will go! Thanks guys! More

I went in for service on my Chevy Blazer, previously having had good experience with their service department. I was sorely disappointed with their overblown estimates for work I have since found was n having had good experience with their service department. I was sorely disappointed with their overblown estimates for work I have since found was not required. The work they did do was extremely sloppy and transmission fluid after a flush has been found all over the underbelly of my car. Dripping on my garage floor for the last few weeks putting my dogs at risk is the worst thing I can say about them though. I would never recommend them! More

Ka Tari Brown fit me in and was incredible helpful and kind. I so appreciated his help to get my car taken care of! kind. I so appreciated his help to get my car taken care of! More

Lack of knowledge on GMC recalls I tried 3 times for the 6.2 motor I got the run around from them so the next time I lost over 2gts. Of oil I took my auto to Storsnider Chevrolet with a short time after wor 6.2 motor I got the run around from them so the next time I lost over 2gts. Of oil I took my auto to Storsnider Chevrolet with a short time after working the engin they inform I do quality for a new engin I wish I could email the CEO and let her know how much money I was out with them since she never see the bad reviews and I could tell her the full story More

Ka-Tari Brown made the appointment go smoothly. He was polite and efficient .I had thought this service would take two hours, and he helped make it just an hour. He was polite and efficient .I had thought this service would take two hours, and he helped make it just an hour. More

I brought my mother's Buick Enclave in for service on June 10 @ 10am. It was not looked at until the afternoon of June 12. I approved the repair and since that time communications have been non-existen June 10 @ 10am. It was not looked at until the afternoon of June 12. I approved the repair and since that time communications have been non-existent. I have called service without a call back. I sent a message through the Colonial website without a call back. My last resort is to drive to Colonial and find who I can talk to face to face. Terrible service More

This place has the worst service department in Charlottesville. I have called and left messages 4 times with no call back. I sure will not purchase another car from them and I have purchase 7 pr Charlottesville. I have called and left messages 4 times with no call back. I sure will not purchase another car from them and I have purchase 7 prior. The new people are awful. More