CMA's Colonial Auto Center

Took my vehicle in because another GMC Service Center  Bob Howard in Oklahoma City (OKC) damaged my Air Conditioning System High pressure service port during an engine replacement. This caused a slow leak Bob Howard in Oklahoma City (OKC) damaged my Air Conditioning System High pressure service port during an engine replacement. This caused a slow leak of Freon, needless to say I lost my A/C with another 7 hours of driving in 93 degree temps and traffic. I wanted to take my vehicle to my local mechanic here in Charlottesville but Bob Howard service rep told me to take it to a local GMC service center because they would be certified and better at diagnosing and repairing the A/C system. About half hour after I picked up my vehicle I returned it to Colonial Buick GMC Service center to let my service advisor (Joey) know I looked under the hood to see what was done by the mechanic. There I saw a leak 5 inches below where their mechanic replaced the High side service port Shrader valve. Bob Howard Buick GMC Service center in OKC paid $488.00 to Colonial GMC Buick in Charlottesville to replace a Shrader valve, when I was quoted $275. What was the reason for the higher cost? Joey the service advisor at Colonial noticed a previous repair on the A/C line of which I was not aware of since I had just purchased this used vehicle. The A/C was working perfectly before the engine replacement. Joey immediately wrote up an estimate of $1550.00 to replace the liquid side High presure line. My question is if these mechanics are so highly certified and trained why didn't they notice a previous repair on the A/C line before filling the A/C system full of Freon. Especially when on the receipt the mechanic said he leak tested the whole A/C system for Freon leaks. In my opinion, did they perform the first repair knowing it would fail and take me for $1550 on top of the $488 the other dealer paid for repairs? I do not recommend this dealer for your vehicle service. They are allot more expensive and overpriced on service and parts compared to other private repair shops. Joey's estimates based on replacing the Shrader valve, Freon and labor was way over his initial estimate of $275. More

My wife and I had a very pleasant car buying experience at CMA Colonial Auto Center. Our salesperson was Simona and the finance person was Kallie. We were looking to buy a GMC Yukon, and the two of them at CMA Colonial Auto Center. Our salesperson was Simona and the finance person was Kallie. We were looking to buy a GMC Yukon, and the two of them put us in a beautiful Nissan Armada Platinum for way less money than a Yukon. This SUV is wonderful!!! More

I write a review earlier, but I spelled the salespersons name wrong. His name is Bob Kemp. We will buy another car from him someday! name wrong. His name is Bob Kemp. We will buy another car from him someday! More

Bob Hemp. Best salesperson of the year. Delivered exactly what we wanted. The best experience, no hassle, enjoyed giving him our money!!!! A real wizard what we wanted. The best experience, no hassle, enjoyed giving him our money!!!! A real wizard More

My wife and I have been using Colonial Auto Center for years. Always a great experience. Scott Draper in Financing is a big reason why we always come back. Everyone at Colonial is professional and easy to years. Always a great experience. Scott Draper in Financing is a big reason why we always come back. Everyone at Colonial is professional and easy to work with. Buying a car can often be painful, but it never has been at Colonial. Thanks again! More

It’s great to have a shop where I feel like my business is valued and I trust they will do great work for a fair price. I wouldn’t hesitate to send any friend or family there. Joey is always very helpful a is valued and I trust they will do great work for a fair price. I wouldn’t hesitate to send any friend or family there. Joey is always very helpful and professional. I’d make Colonial my first choice for any future vehicle purchase based on the service. More

Very happy with straightforward process and efficient service at CMA Colonial Auto Center Nissan dealer. Jasmin was my sales associate who helped me get my “new” Infiniti. She was pleasant and knowledg service at CMA Colonial Auto Center Nissan dealer. Jasmin was my sales associate who helped me get my “new” Infiniti. She was pleasant and knowledgeable. I have no complaints and would recommend the dealer to anyone. Thanks!!! More

Excellent, fast service at a reasonable price. We are always satisfied when we bring our car in for any reason. Thank you for your help always satisfied when we bring our car in for any reason. Thank you for your help More

Awesome dealership....shah was awesome. I will definitely go back to buy more than for my company, they are honest and their integrity is incredible... if I can give them 10 stars I will.... The finance who go back to buy more than for my company, they are honest and their integrity is incredible... if I can give them 10 stars I will.... The finance who did my paperwork was so flexible and most understanding...... Nice touch with the song New York New York. More

Great selection and amazing help...Simona is so caring and patient,so happy and grateful to have went through Colonial for my new, beautiful jeep and patient,so happy and grateful to have went through Colonial for my new, beautiful jeep More