CMA's Colonial Auto Center

Great customer service Amonté and the other sales associates were all very friendly. They answered any questions that I had, and have even called/texted me to make sure that Amonté and the other sales associates were all very friendly. They answered any questions that I had, and have even called/texted me to make sure that I am 100% happy with my purchase. I absolutely love my new car, and Amonté did a great job with finding me a vehicle that had all the safety features I wanted while staying in my budget. More

Outstanding!!! I had been looking for a CPO Nissan Sentra for several weeks. During my search, I would email dealers and ask for their "out the door" price, prior t I had been looking for a CPO Nissan Sentra for several weeks. During my search, I would email dealers and ask for their "out the door" price, prior to my visiting the site. As the normal, there is great hesitancy to do this from the dealers. It also became quite evident that advertised prices were not the price you were going to pay given all of the hidden fees (e.g., $1500 reconditioning fees). Living more than an hour and a half from Colonial, I was hesitant when I contacted them letting them know my interest and asking for the "out the door" price. To my pleasant surprise, Lucas Hald provided the information both in writing and via phone within just a few minutes. I drove the hour and a half to Colonial on Friday after work to see the vehicle. On the way, Lucas called to let me know he had to be away for a few minutes and Paul Limbacher would meet me with the keys so I could take it for a "long" test drive and check things out. As promised, when I arrived, Paul was waiting for me. He quickly set things up and off we went for a test drive. Shortly after we returned, Lucas arrived and we began the "negotiation". Not much to negotiate really. It was already a great deal and met exactly what I was looking for. The only hesitancy was on my part in actually deciding to buy a "spare" vehicle. Lucas was patient and didn't pressure me in any way. There was also no pressure to add extras (e.g., protection packages, extended warranty, etc.). Since I already knew I would finance through my credit union since I was getting a phenomenal rate, Colonial had no issues with my paying a deposit to hold the vehicle until I could return with full payment. They even offered to put dealer plates on the car and let me take it home until I could return. When I returned to Colonial on Monday evening with the full payment, I was met at the door and treated like a part of the team. Lucas took care of the CPO warranty paperwork and after a short wait handed me off to the Business Manager, Levi Clark. Once again, things were handled smoothly and professionally with no pressure to add any extras. Levi simply asked if I was interested in any extended warranty. When I replied no, we moved on to the required processing. This was also a quick process. All in all, this was the most pleasant experience I have ever had with a dealer....Outstanding!!! I will visit once again when I am looking for another vehicle. More

Helped with car bought at different dealer! Joey and the service crew were simply Awesome! They helped me by fixing my an overheating issue with my Tahoe (that a I bought used at a dealer 3 hour Joey and the service crew were simply Awesome! They helped me by fixing my an overheating issue with my Tahoe (that a I bought used at a dealer 3 hours away)! I would recommend the service department at Colonial to anyone who even mentions something about getting a car fixed. More

The best place to buy a vehicle or get service done We were treated like family. They go above and beyond to help customers. No pushy sales men, honest people work here. When they say "we treat you l We were treated like family. They go above and beyond to help customers. No pushy sales men, honest people work here. When they say "we treat you like our family" they really do. All our vehicles are services here (we won't go any where else). And we will buy our next car there. Wonderful people work there. More

In and Out I arrived for my appointment 15 minutes early and they started on my car right away. I had planned two hours for the work and they were done in one an I arrived for my appointment 15 minutes early and they started on my car right away. I had planned two hours for the work and they were done in one and a half hours, allowing me to get more items on my list of to-d o items completed before noon. More

"Over the top!" 110% Service Advisor Devin Fitzgerald went out of her way to provide pertinent information and expert technical advice that would assist in bringing our fr Service Advisor Devin Fitzgerald went out of her way to provide pertinent information and expert technical advice that would assist in bringing our friend's (my husband and I) 2012 Dodge Avenger up to par. It had to be towed in. Not only was it fixed to perfection, it was returned "clean as a whistle"! Kudos to the service technician that worked on the car, there was a lot to fix! I received a 10% discount which was deeply appreciated! More

A Pleasant Day! Once again if was a pleasure to have maintenance done at Colonial. Nick, my service advisor gave me a detailed listing of work that should be done n Once again if was a pleasure to have maintenance done at Colonial. Nick, my service advisor gave me a detailed listing of work that should be done now and later. I appreciate his expertise and help. May he keep up the good work! More

Robert Corbins review of Dealership They did not try pushing you into something you did not want. everybody was kind and courteous. MY sale person by the name ROBERT TUCKER was very inf They did not try pushing you into something you did not want. everybody was kind and courteous. MY sale person by the name ROBERT TUCKER was very informative on all aspects of the new car I brought. He helped me to hook up with OnStar and explained all the other things about the car. I had a great experience with this dealership. Robert M Corbin Waynesboro, Va. More

A+ service We have been looking for 3 months for a used 2500HD p/u truck. We were very frustrated at this time. We found our tickets listed on cargurus. It was We have been looking for 3 months for a used 2500HD p/u truck. We were very frustrated at this time. We found our tickets listed on cargurus. It was prices right ,it was in excellent condition. The service dept found a couple of things wrong, but it was fixed right away. The mechanic did a wonderful job, he explained everything to us very clear. Mike our sales person was kind and very helpful. This place is like a family and treated us the same. This was the best experience we have ever have at a car dealership. The detail crew was awesome the truck was so pretty. It was very clean and it shined. Excellent job. ABSOLUTELY NO PUSHY SALES PERSONAL. We will be back to purchase another car in about 5 years. We highly recommend this dealership. More

Great help from Mr. Kennedy and Mr. Childress. Mr Kennedy and Mr. Childress worked we with me to give me a great deal.They were very courteous and even delired it to my house. They made followup ca Mr Kennedy and Mr. Childress worked we with me to give me a great deal.They were very courteous and even delired it to my house. They made followup call to make sure I was satisfied. More