CMA's Colonial Auto Center
Charlottesville, VA
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462 Reviews of CMA's Colonial Auto Center
Purchasing a Cadillac CTS Coupe on the spur of the moment My wife and I had a few hours to kill one morning, so we decided to go to Colonial to check out the latest model Cadillac SRX crossover, since we have My wife and I had a few hours to kill one morning, so we decided to go to Colonial to check out the latest model Cadillac SRX crossover, since we have one we love that is ten years old now. But on the lot was a CTS Coupe, a car I had researched thoroughly a year ago as a possible replacement for my Nissan 350ZX. Justin Powell met us and showed us around the car, allowing it to sell itself. He was helpful, courteous, knowledgeable, polite, and not pushy at all. He showed us its features, allowed us a nice test drive, and answered our questions. Although we hadn't intended to buy a car that day---especially not that one---we followed our hearts (and our heads) and bought it. After the sale, Justin followed up promptly via email with some lingering issues. Basically, he made the whole experience pleasurable and painless. As for the car, it sold itself. Ken Power More
Felicia Rocks!!! After a lot of research on the 2014 GMC Sierra that I wanted, including the color, I filled out an on-line request on Colonial's website that outlined After a lot of research on the 2014 GMC Sierra that I wanted, including the color, I filled out an on-line request on Colonial's website that outlined my interests and the options I was searching, after I got home from work late evening. I received an e-mail and a call from Felicia Schultz indicating that they had received my request and wanted to review the truck I was hoping to buy. Before I got off of the phone with Felicia, she informed me that she already did the research on the truck I wanted and found one in Virginia. She then invited me to the dealership so we could fill out some preliminary paperwork to see about getting it to Colonial. When I met Felicia for the first time, she was very pleasant with a genuine smile. She also exhibited genuine interest in delivering the truck that I was looking for and invited me to test drive a 2014 Sierra that would give me an indication of how they ride and some of the features that come with the trucks. She already had two ready to drive by the time I arrived. After the test drive, I indicated that I would be extremely interested in the truck she located, especially after she showed me the options already installed on the truck. This was on a Thursday evening. Felicia made the delivery happen on Friday early enough to deliver to truck to me Friday evening. I've had the truck for a little over a week now and absolutely love it! This was by far, the best experience I've had with sales and finance (thanks to Scott Draper who we already knew when he sold my wife her 2011 GMC Terrain). Thank you Colonial, for the expertise, friendliness and trustworthy team you put together in Felicia and Scott! For my next purchase, I will begin with Colonial rather than go anywhere else. It would be in your best interest to make sure these two employees are retained! :-) More
Michael Gazdik was great to work with. He was kind, patient, and upfront. Scott Draper was also efficient, nice, and quick. We enjoyed our overall experience at Co was great to work with. He was kind, patient, and upfront. Scott Draper was also efficient, nice, and quick. We enjoyed our overall experience at Colonial. More
William Childress Awesome experience with William "Chilly" Childress. Not pushy at all, actually listens to what you are saying and got me what I wanted. Wife and I wer Awesome experience with William "Chilly" Childress. Not pushy at all, actually listens to what you are saying and got me what I wanted. Wife and I were very pleased. Def going back to him. More
Worry Free I have been doing business with Colonial Motors for 15 years and have always had positive experiences as far as leasing and service. Last week I retu I have been doing business with Colonial Motors for 15 years and have always had positive experiences as far as leasing and service. Last week I returned a leased car and leased a new Encore. Mr. Childress was very patient with me and spent several hours helping me to select an auto and flawlessly making the return of the first leased vehicle and leasing of the new vehicle a worry free experience for me. He spent a good deal of time explaining and demonstrating features of the car and since I am technically challenged, he exercised exceptional patience and good humor. I would not hesitate to recommend both Mr. Childress and Colonial Motors to friends and family. More
purchasing a new vehicle I had a wonderful expereince at colonial when purchasing my new vehicle. Bob Kemp was my sales consultant. Bob did a great job on explaining everythin I had a wonderful expereince at colonial when purchasing my new vehicle. Bob Kemp was my sales consultant. Bob did a great job on explaining everything to me. He worked very hard on getting me top dollar on both of my trade ins. He made sure that i was happy and satisfied before we finalized the purchase. This makes the 3rd vehicle that i have bought from Bob. In closing, i would also like to say that i own a 1997 nissan king cab pickup, I would definetly recommend colonial to my friends. Clay Ferneyhough More
Helen Maupin My overall experience with colonial was fantastic. Michael Gazdik was a pleasure to work with. Having dealt with many car sales men I will say my expe My overall experience with colonial was fantastic. Michael Gazdik was a pleasure to work with. Having dealt with many car sales men I will say my experience with Michael and the colonial team was the best. Never felt pressured, felt like he was listening to what I needed from a car. Thank you for everything More
Customer for life I have recently purchased Gmc denali xl and i must say that i was a pleasant experience. Shawn and jim were very professional and updated me about my I have recently purchased Gmc denali xl and i must say that i was a pleasant experience. Shawn and jim were very professional and updated me about my vehicle. I would recommend anyone who is in market for a vehicle to check these guys out. More
Used Vehicle Purchase I was in the market for a new-to-me vehicle and interested in a Subaru. I did most of my research and communications online. I had numerous dealersh I was in the market for a new-to-me vehicle and interested in a Subaru. I did most of my research and communications online. I had numerous dealerships contact me with offers and explanations of why I should come to them. I chose to work with Logan Hall at Colonial Auto Center because he was very responsive and helpful without being pushy. Many of the dealers who contacted me were calling and emailing me multiple times a day every day. This really turned me off as I wanted this process to move at my own pace. Logan did a great job of making me feel he wanted to help me find the right vehicle for me, not for his own sales records. I also worked with Scott Draper on financing and found him to be tremendously helpful. I would recommend Colonial Auto and Logan specifically to anyone in the market for a new vehicle. More
New Truck New truck purchase Due to an accident I had to replace my Ford truck in a hurry. I spent the day going from one dealership to the other. Other deal New truck purchase Due to an accident I had to replace my Ford truck in a hurry. I spent the day going from one dealership to the other. Other dealerships showed very little interest in showing me what they had to offer. When I arrived at Colonial Bill Childress (Chili) came up to me when I first walked in. I was impressed with his willingness to find me what I wanted and his knowledge of GMC trucks. I left that afternoon with a catalog on the Sierra and returned the next morning ready to buy. When Bill spoke with Jim about finding me a vehicle Jim mention a demo they had and ask if I wanted to see it. He sent someone to get it and I brought it. I loved the truck and drove it home that evening. More





