CMA's Colonial Auto Center

Michael went the extra mile for me. I am writing to explain how much I enjoyed having Michael as my salesman during my experience. I was between jobs and unfortunately had to trade in my I am writing to explain how much I enjoyed having Michael as my salesman during my experience. I was between jobs and unfortunately had to trade in my pride and joy Subaru wrx for an economical car that was good on gas. I used true car for the price of the new car which they used. Michael made sure I got what I wanted for the trade in value after a couple back and forth numbers he came back with what I originally asked for (realistic value). He did not at any time make me feel forced on the decision or was pushy at all which I liked a lot. I was upfront and honest with him and he was the same with me. I would not hesitate on recommending Michael for anyone in the new or used car market. More

Maggie is the best! After finding the car we wanted to test drive, we set up an appointment with Maggie. Upon meeting Maggie, she was polite, energetic and fun to be aro After finding the car we wanted to test drive, we set up an appointment with Maggie. Upon meeting Maggie, she was polite, energetic and fun to be around. I would definitely recommend her to everyone searching for a vehicle. She really made the experience one we will not forget. We loved the car and were even promised a few extras to complete the sale. Thank you Maggie! More

Best Car Purchasing Experience I have ever had My 14 year old daughter and I went into the dealership to just "look" at cars to see what kind of car we could afford in our price range. I had been My 14 year old daughter and I went into the dealership to just "look" at cars to see what kind of car we could afford in our price range. I had been driving my Toyota Sienna since 2004, it had 185,000 miles and was no longer reliable. It was time for a new car. We walked around the dealership and was not hassled at all. When Michael did come over to us, we told him our financial story and what kind of car we were interested in. He worked within our budget and we got a good price for the van. At no time did I ever feel pressured into buying the new car. When it can to meeting with Scott the finance guy, the experience was just as easy with no pressure. More

Very friendly associates. Came in told them what we were looking for and they made it happen. We had 2 young children with us and Shawn & Scott were very accomadating to ensure everything was handled quick looking for and they made it happen. We had 2 young children with us and Shawn & Scott were very accomadating to ensure everything was handled quickly & professionally. I got follow up phone calls letting me know when the vehicle would be ready for pickup as well as a call the day after to ensure I was happy!! More

I would like to thank Blake and Warren for helping me make my decision on the perfect vehicle for me. Blake has worked with me since January when I first contacted him about purchasing a vehicle. He foun make my decision on the perfect vehicle for me. Blake has worked with me since January when I first contacted him about purchasing a vehicle. He found me the vehicle I was looking for and was very helpful with eveything. Thank you both Warren and Blake for all your help. More

I have never been treated so good.The sales people work so hard to answer all my questions.They worked very hard to give me a great deal. I want to thank William (Chili) Childress,and James Childress for so hard to answer all my questions.They worked very hard to give me a great deal. I want to thank William (Chili) Childress,and James Childress for their very professional work. I will be telling people to come an see them. I want to thank them both . Carlton Simmers More

When I first drove from Richmond, VA to look at and test drive the vehicle, it was dirty. Because of this I was unable to see the couple of small dints in the body. However, after I purchased the vehicle an drive the vehicle, it was dirty. Because of this I was unable to see the couple of small dints in the body. However, after I purchased the vehicle and they had the vehicle detailed for me. I noticed the couple of dints before I ever drove the vehicle off of their lot. At this time, I pointed the dints out to Paul Limbacher and he assured me that they would have their dent person try to remove them. Then in about two weeks. After, I tried making contact with him. He called me about scheduling an appointment. However, where they wanted to schedule the appointment in the middle of the week and I had to work. I asked Paul about the loaner vehicle that I was told by Scott Draper when I was purchasing the car. That I would be given anytime they performed work on my vehicle. After asking about the loaner vehicle. I was told by Paul that they would not give me a loaner vehicle. So where I could not take off of work for the day and they refused my loaner vehicle that I had been promised when I purchased the vehicle. Paul then told me that he would have his dint person who is located here in Richmond, VA contact me. This was about a month ago and I have still never heard a thing. Sense the last time that I talked to Paul I have tried to contact him and left him a message with no response. Because of this I would not recommend this dealership to any person that is thinking about purchasing a vehicle. The one thing that I would say is that if you do purchase a vehicle from here and you do see anything that you do not like. You need to make sure that they correct it prior to you driving the vehicle off the lot. Because once you have drove the vehicle off the lot it is like they don't even care anymore!!!!! More

My husband and I recently visited Colonial Auto Center to view a certified pre-owned vehicle that they had for sale on their website. We had some very specific criteria that we were looking for in purchasing view a certified pre-owned vehicle that they had for sale on their website. We had some very specific criteria that we were looking for in purchasing a car and we spent some time scouring the web, looking for cars that would meet our needs. Although we had little success in finding the right listing elsewhere, I knew within 5 minutes of visiting the Colonial website that I had found a car that was nearly perfect for our needs. Colonial's website is built with the consumer in mind, providing video in addition to photographs of the vehicles, an all inclusive list of features and manufacturer's specifications, as well as carfax reports and links to Kelly Blue Book and Purecars to aid in informed car-shopping decisions. It was so refreshing to get online and find a dealership that displayed it's no-nonsense straight-forward approach so readily. Although we had initially gone into the dealership with the intent to "look" only, Michael Gazdik won us over in no time. He was waiting outside for us when we arrived, had the car ready for a test drive and gave us room to breathe all at the same time. He was friendly, warm and professional, not to mention reassuringly knowledgeable about his product. He was even willing to stay late after the dealership had closed to ensure that we were squared away and ready to go. Scott Draper also took the time to ensure that we felt well cared for despite the fact that we had come in late that evening. We were also extremely satisfied to find out that Colonial was willing to go that extra mile to ensure that all of the paperwork, including DMV registration and insurance coverage were taken care of. As busy people with full-time jobs, it can be hard to take the time off to take care of those types of things and it was a relief to have Colonial handle them as if it were no big deal. So far, the car looks and feels great and we are very happy campers knowing that we are in good hands with Colonial. We would recommend them to anyone, and don't let Mike's age fool you, his sweet heart and overall professionalism will make you feel like you are in the best of hands! More

I cannot say enough about Shawn Crawford. He was so helpful and considerate of my situation. He helped me in so many ways. My experience at colonial was amazing because of him. helpful and considerate of my situation. He helped me in so many ways. My experience at colonial was amazing because of him. More

This was my first time buying a car and Blake at colonial made the whole experience very easy. He searched for my perfect vehicle and got it there next business day. Everyone at colonial was kind and spoke t made the whole experience very easy. He searched for my perfect vehicle and got it there next business day. Everyone at colonial was kind and spoke to me and my family making us feel so welcome. On top of it all they gave us an amazing deal. More