CMA's Colonial Auto Center
Charlottesville, VA
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462 Reviews of CMA's Colonial Auto Center
I had a great experience buying a new car from Colonial Nissan. Bob Kemp was friendly and helpful, and responsive without ever being pushy. I got a price through my credit union's car buying service and Nissan. Bob Kemp was friendly and helpful, and responsive without ever being pushy. I got a price through my credit union's car buying service and worked out a number of details over email which was great, but whenever I was at the dealership Bob made me feel well taken care of. Scott Draper tried valiantly to sell me an extended service contract, but didn't make me feel too bad about saying no at the end, and he was efficient at the rest of the financial details. I recommend! More
I definitely give this dealership a 5 star rating, in friendliness, customer service. William "chili" childress was the best salesman I have ever met. I had visited 6 dealerships before going to Colonial friendliness, customer service. William "chili" childress was the best salesman I have ever met. I had visited 6 dealerships before going to Colonial and all of them NEVER offered to let me test drive the vehicle I was interested in. Mr. Childress went right inside got the keys, backed it up, started the heat and everything. He listened to everything we had to say and made what we thought was impossible possible. It was such a easy process, no stress, and I love my Camry!!!!!! I would recommend Colonial auto center to anyone. If you want service you walk away feeling good about then go see the folks and William "Chili" Childress at Colonial. More
I was given a fair price for my trade and other discounts that were available. I was accomodated on delivery date and processing of entire transaction was very efficient. that were available. I was accomodated on delivery date and processing of entire transaction was very efficient. More
Without exception the single best car buying experience of my adult life. I normally trade vehicles every 3 years and have experienced almost every level of service from a dealership, from the terrible to of my adult life. I normally trade vehicles every 3 years and have experienced almost every level of service from a dealership, from the terrible to what I though was great...until I purchased from Colonial. I have purchased vehicles from three dealerships in town and one in Culpeper and they all pale in comparison. If you are looking to buy a new or used vehicle and want true Customer Service from the moment you begin until well after your purchase, then Colonial Auto Center is THE ONLY place to go. Mike Gasdik was helpful, courteous and knowledgeable without being pushy and in concert with Nick Walton was very responsive to every question or concern I expressed; they both exceeded my expectations. My advice to anyone in the market for a vehicle is go to Colonial Auto Center, ask for Mike Gasdik, relax and enjoy the experience. Rob S. More
I was on the market for a car for 4 weeks before a co-worker referred me to Bob. I was already frustrated from previous dealerships and salesmen so I wasn't going to Colonial with an open mind. I was co-worker referred me to Bob. I was already frustrated from previous dealerships and salesmen so I wasn't going to Colonial with an open mind. I was impressed as soon as I arrived. I was greeted by a friendly salesman (I didn't get his name) who happily and quickly found Bob for me. I didn't wait long for Bob to arrive to show me around. He didn't try to sell me something I didn't want and was not pushy like other salesmen I had encountered a other dealerships. He made my car shopping experience comfortable. I did eventually find a car but did not want to go over what I budgeted for. Bob was really understanding, and again, was not pushy at all. I walked away from that car but a few days later, I came back to finally purchase it. I felt comfortable paying a little over what I had planned because of the excellent customer service and knowledge of the employees there. More
Mr. William Childress was a pleasure to work with and a special thanks to Mr. Van Johnson. Very pleased with my purchase ! Will return to same dealership for next vehichle ! special thanks to Mr. Van Johnson. Very pleased with my purchase ! Will return to same dealership for next vehichle ! More
Chris and I have sent many emails before I went to Colonial Nissan, because it is not convenient for me to go there. Chris told me a lot of information including OTD price about the 2013 Sentra, which Colonial Nissan, because it is not convenient for me to go there. Chris told me a lot of information including OTD price about the 2013 Sentra, which makes our deal smooth. The vehicle is very good, so is the service. More
This was a seamless process. Bob had the three vehicles I wanted to try out lined up and ready to go! Once I chose the vehicle I wanted, a Nissan Murano, the paperwork went much quicker than I remember at I wanted to try out lined up and ready to go! Once I chose the vehicle I wanted, a Nissan Murano, the paperwork went much quicker than I remember at another dealer with the car that I was trading in. Overall a great experience!! More
Having had some negative car-buying experiences in the past, I went to Colonial Auto Center a bit skeptical and cautious. I had found the car I was interested in online, and Colonial was closest to me. I past, I went to Colonial Auto Center a bit skeptical and cautious. I had found the car I was interested in online, and Colonial was closest to me. I was greeted promptly and in a very friendly manner by Shawn Crawford. He was super to work with throughout the entire process. He introduced me to the manager, Warren Polson, who was also friendly. They both were great in working out the price and details of the sale. I did not feel pressured at all. I would definitely return here in the future. More
Great, not pushy and friendly service .Very good with giving you time to make decisions .Really makes the customer feel like they are the boss and you are working for them. Thanks Colonial Great Job!!!!! giving you time to make decisions .Really makes the customer feel like they are the boss and you are working for them. Thanks Colonial Great Job!!!!! More





