CMA's Colonial Auto Center
Charlottesville, VA
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462 Reviews of CMA's Colonial Auto Center
Shawn was very helpful - we liked his low-key, no pressure, honest and friendly approach. In fact, we probably appreciated him to our disadvantage as we probably "left money on the table" in our offe pressure, honest and friendly approach. In fact, we probably appreciated him to our disadvantage as we probably "left money on the table" in our offer to purchase! The one down side to our experience was that it took six hours to complete the purchase and walk out the door - from 9 a.m. when Shawn showed us two vans, to leaving in the Toyota Sienna. Since there was not a lot of business activity the day after Christmas, we were surprised by that. More
Blake was amazing to work with and found me the perfect fit for my family and my budget! I was fortunate to work with him on purchasing my first car! fit for my family and my budget! I was fortunate to work with him on purchasing my first car! More
The staff was extremely helpful throughout the whole process of my decision to lease a new vehicle. I spent over a week e-mailing Mr. Blake Rouse and he gave me all the information that was necessary fo process of my decision to lease a new vehicle. I spent over a week e-mailing Mr. Blake Rouse and he gave me all the information that was necessary for my decision making process. In addition, they were extremely courteous when I changed my mind several times leading up to my visit. Bring that I am from more than 2 hours away from the dealership, I knew through the continuous conversations that I was making the right decision to come to Colonial Auto Mall. More
Traveled out of state for a low mileage used vehicle at Colonial Auto Center. Bob Kemp took good care of my auto needs & made it worth my trip. I would highly recommend them if you are vehicle shopping. Colonial Auto Center. Bob Kemp took good care of my auto needs & made it worth my trip. I would highly recommend them if you are vehicle shopping. More
Colonial made it very easy and effortless to purchase a vehicle. Blake was very helpful and worked with me on buying my Sport Trac. I love it. Everyone that I spoke to at Colonial were very friendly. I wou vehicle. Blake was very helpful and worked with me on buying my Sport Trac. I love it. Everyone that I spoke to at Colonial were very friendly. I would definitely recommend them to anyone in search of a new vehicle. More
I recently purchased a 2014 Nissan Altima; I love the car and had a great experience with Colonial Nissan. This was my first car purchase and I wanted to assure it was the best fit for me. Bob Kemp at Coloni and had a great experience with Colonial Nissan. This was my first car purchase and I wanted to assure it was the best fit for me. Bob Kemp at Colonial did a wonderful job helping me with this. He is for the customer and that meant a lot to me. I would highly recommend Colonial and Bob Kemp. If you are looking for a car and want the best customer service Colonial is the place to go. My dad purchased a truck from Colonial, May of this year and had the same experience as I did. He is the one who directed me to Colonial and Bob. I could not be happier with my new car and my first car shopping experience! More
Bob Kemp went above and beyond to ensure that we were pleased. He was responsive, knowledgeable and accommodating. Bob did all he could to provide us with information and access to the vehicles we were i pleased. He was responsive, knowledgeable and accommodating. Bob did all he could to provide us with information and access to the vehicles we were interested in but allowed us to make our own decision. More
We called ahead and told Felicia Schultz what we were looking for. She had two cars waiting and both met our needs. She had answers to almost all our questions. They stated a price, we made a counter looking for. She had two cars waiting and both met our needs. She had answers to almost all our questions. They stated a price, we made a counter offer, they accepted, we bought a Honda Pilot. Watch out for Scott Draper. He's an excellent salesman and you had better have done your homework before you sit down with him to talk financing and extras. He offered financing that matched what we had already arranged so it was done same day, on site. We had planned not to buy extended warranty but his third offer was too good to pass up. Tax, tags, and title were all included with no surprise charges. We are very happy with our new (used) car, we were well treated and feel we got a fair deal. We have recommended Colonial Auto Sale to friends. More
Had a great experience purchasing this car thru Colonial. We are a non profit located in Northern Virginia and did this whole transaction over the phone and internet. I gave them a budget and asked for the We are a non profit located in Northern Virginia and did this whole transaction over the phone and internet. I gave them a budget and asked for the best deal including taxes and tags and they accomplished this. I am very impressed with the professionalism and care I received without even having to leave my desk. More
Our sales rep, Shawn Crawford, is extremely pleasant to interact with, and made the entire shopping and purchase experience as easy as possible. We'll strongly consider dealing with him again for our next interact with, and made the entire shopping and purchase experience as easy as possible. We'll strongly consider dealing with him again for our next vehicle purchase. Colonial in general seemed to be a relatively well run business, but Shawn was clearly the strongest link in the chain. More





