I have now purchased three different vehicles from Gateway / CMA's Colonial Hyundai and have traveled 80 miles to do so each time. The single biggest reason I have made the journey and stayed loyal, to both the brand and the dealership, is trust. The staff, from owner to front-line, have been available, honest, fair, and truthful throughout the process each time I have purchased a car. They have handled inevitable, minor challenges associated with car buying with both integrity and concern which has made the process much less stressful and time-consuming than it can be.
We are buyers that do our research, expect a great price, and value personal relationships. Colonial Hyundai has exceeded our expectations and worked hard to make sure we are happy with our car and experience with the dealership. Jessica Compton (Internet Sales), Chris Sharpe (Showroom Sales), and Shaina Rose (Finance) were our primary contacts for this purchase. Each of these folks was friendly, knowledgeable, and went above and beyond to earn our business and build the trust we mentioned earlier. Management at Colonial has always proven to be receptive and willing to help without taken over situations the way that happens frequently in some car dealerships. This goes all the way to owner, Liza Borches, who simply is a top-flight individual. The fact that I know her name, and can speak to the quality person she is, should communicate how dedicated she is to helping customers.
As for the car, the 2020 Hyundai Sonata Limited we purchased is a great vehicle with outstanding reviews. The technology and features offered on this car are easily best in class and (trust me) we thoroughly vetted all of the competition. Truthfully, the safety and infotainment options on this Sonata are more fitting of a car that should cost $10,000 more. The body is stylish and classy and the 1.6l Turbo engine has the energy to be a fun drive, especially in Sport Mode.
And so you know this review is authentic, the one thing that I would warn you about is the customer service reps at Blue Link (Hyundia's on-line system) are not nearly as skilled or reliable as they should be. Try to make sure you get everything done and confirmed before you leave the dealership. We have spent way too much time trying to get them to help answer some very basic questions.
In short, these are good people delivering a really nice vehicle at a price that was very fair....it is a no-brainer to recommend them.