CMA's Subaru of Winchester

The service e department went out of their way to accommodate me when a part scheduled to arrive was delayed. A loaner was available and I received calls on a regular basis. Fabulous experience accommodate me when a part scheduled to arrive was delayed. A loaner was available and I received calls on a regular basis. Fabulous experience More

My experience with CMA Subaru in Winchester was AMAZING. I trade cars often. Since 2019 I had bought three new Subaru(s) from Sheehy Subaru in Hagerstown. As soon as the 2025 Forester was listed on Subar I trade cars often. Since 2019 I had bought three new Subaru(s) from Sheehy Subaru in Hagerstown. As soon as the 2025 Forester was listed on Subaru website I built the ’25 Forester Touring that I wanted to purchase. Next I used Carmax to evaluate my ’22 Forester Touring. I proposed a deal to Sheehy and they countered with a deal that was $1000 more than my proposal. At the same time I sent the request to CMA Subaru of Winchester VA. Duncan (sales person) beat the deal that was offered by Sheehy by $1700. The story does not stop there. By the time of delivery, the price on my trade had increased by $400 and they passed that savings on to me. So CMA beat Sheehy price by $2100. I have been contacted numerous times from the general manager, sales manager, sales person and service. After buying three new Subaru(s) from Sheehy, I will make all future deals with CMA. Love the Subaru brand and the CMA operation is A++++++. More

Purchasing our new Subaru was a pleasant, easy experience. Our sales associate, Steve, was extremely well versed on the product and helped us to understand all the latest safety features and oper experience. Our sales associate, Steve, was extremely well versed on the product and helped us to understand all the latest safety features and operation on our new car. Pricing was transparent and negotiations were low-intensity. We will buy again from this dealer! More

Dealer was straight forward, explained things well and didn’t try to slip any charges in didn’t try to slip any charges in More

Bart, the salesman that "helped" us was very snobby. We weren't in there for more than 2 minutes before we were told that they couldn't help us. He did not explore any avenues to even try to help us, We weren't in there for more than 2 minutes before we were told that they couldn't help us. He did not explore any avenues to even try to help us, told us to go to our bank. Went to CMA Honda of Winchester and had no issues. Would not recommend going there if you want a Subaru, go to a different dealership. More

Duncan and Matt are the mellowest salesmen I have ever dealt with. 3rd purchase and I would go back again. dealt with. 3rd purchase and I would go back again. More

Smooth and easy. Low pressure, knowledgeable and friendly. I couldn’t have asked for more. Low pressure, knowledgeable and friendly. I couldn’t have asked for more. More

When I arrived for my appointment Rick had stepped away from his desk. Immediately another man stepped up to check me in then sent me to the correct place. Everyone was very friendly, helpful and professio from his desk. Immediately another man stepped up to check me in then sent me to the correct place. Everyone was very friendly, helpful and professional. They even cleaned the fog from the left headlamp and checked the car for other possible problems. It was a pleasure to be treated by friendly , courteous, and professional people More

Terrific customer service in the sales and service departments.I have purchased four vehicles from them over the years. They have made certain to look out for all my requests promptly and with a posit departments.I have purchased four vehicles from them over the years. They have made certain to look out for all my requests promptly and with a positive attitude. Recommended without reservations. Scott Mason was terrific. More

Duncan Carlson treated me wonderfully in purchasing a new Subaru. He is competent, helpful, and friendly. It was a pleasure doing business with him. Subaru. He is competent, helpful, and friendly. It was a pleasure doing business with him. More