CMA's Toyota of Martinsburg
Martinsburg, WV
Filter Reviews by Keyword
By Type
Showing 141 reviews
David and the finance department were both extremely accomodating to my time frame and budget. They worked very hard to get me the best deal and exceed my expectations for a vehicle purchase I was comfo accomodating to my time frame and budget. They worked very hard to get me the best deal and exceed my expectations for a vehicle purchase I was comfortable with. Even among all the customers in the dealership at the time I felt I was a first priority. The entire process was completed in a professional and timely manner that I have never experienced at previous dealerships. Apple Valley has definately received a loyal customer in me. More
I came in contact with David Boone via the internet. I was in search of a 2008 Toyota Tundra Crew Max and Apple Toyota had one in their inventory. David responeded to my inquiry and we began a dialog wit was in search of a 2008 Toyota Tundra Crew Max and Apple Toyota had one in their inventory. David responeded to my inquiry and we began a dialog with regards to a trade-in involving my 2006 Jeep Cherokee Limited. David provided photos, details and was very receptive to a trade for my Jeep. I made a trip to their dealership and within a couple of hours was on the road with the 2008 Tundra after negociating an acceptable deal. David was very knowledgeable about the Tundra and how all its options functioned, giving me a lesson on each. He even helped setup the navigation system for me. Since the purchase whenever I have had any questions David has responded quickley. I would recommend anyone looking to purchase new or trade-in to visit Apple Valley and ask for David Boone. He is very personable and has a genuine interest in assisting you to find the vehicle match you are looking for. More
My husband is currently disabled and on crutches, we also have a 6 month old daughter. It was a hot day and David Boone pulled all of the cars up to the store door so that my husband would not have to walk have a 6 month old daughter. It was a hot day and David Boone pulled all of the cars up to the store door so that my husband would not have to walk far. He showed us everything that we had asked to see that was available on the lot. He even made some great suggestions to try. We left the lot with intentions of buying one of the vehicles he showed us, and although we did not buy from this dealer this time, we will come back to him first the next time we look for a car. More
The quality of service, hospititality of David Boone, and the quick turn around of owning a Toyota. I was pleased as to how professional David was with calling me back promptly and getting the ball rolling. the quick turn around of owning a Toyota. I was pleased as to how professional David was with calling me back promptly and getting the ball rolling. He was very efficient in giving me details about my deal as well. I will do my future service online. More
I assisted my daughter who was making a first time purchase of a (used) car. A number of people had recommended using CarMax to search for a car, but as a Baltimore resident she was not finding any lo purchase of a (used) car. A number of people had recommended using CarMax to search for a car, but as a Baltimore resident she was not finding any local good deals. She started searching our nearby vicinity, and saw some potential options at this dealership. I met David Boone when I visited the dealership to make sure the cars were worth a trip from Baltimore to test drive. David was personable and professionally knowledgeable. I was confident his relative youth would make the car buying experience less intimidating to my daughter, which proved to be the case. David was attentive to the priorities that she was shopping for in a car. The dealership handled all of the paperwork entailed in registering and titling a vehicle in an adjacent state. In advance, David knew he would be absent the day we picked up the car, but he had arranged that co-workers would handle that and, upon our arrival, they approached us knowing who we were before we even reached the door. In response to some follow-up concerns regarding the transfer paperwork, there were prompt e-mail responses to the questions. We had a favorable buying experience, and I believe my daughter got a good price on a good car. More
David is now like family...this is the 2nd car we have bought from him ;) I have recommended many people there I love the kids club in the dealership ,David was incredible with my kids you know ins bought from him ;) I have recommended many people there I love the kids club in the dealership ,David was incredible with my kids you know instantly he is a family man. I love my new VW bug the only thing I need and am waiting for is my touch up paint that we paid for. More
David was great working with us. We started looking at a used Corolla and for very little more David was able to get us in a new Corolla. As for Service, I have not had the opportunity to use it. I can only used Corolla and for very little more David was able to get us in a new Corolla. As for Service, I have not had the opportunity to use it. I can only provide a Good overall rating until I am able to use service. More
Both Jeremy and David were great. Since we bought the truck from out of town they made sure our experiance was simple and stress free. From emailing/faxing all the information to David to having all the truck from out of town they made sure our experiance was simple and stress free. From emailing/faxing all the information to David to having all the papers ready for us when we landed at the airport (even though Jeremy had to come back to the dealership after closing due to plane delays) the experiance was so smooth I didn't believe we actually bought our new truck until the first bill came from Toyota. Thanks again for all your hard work and we'll see you for our next vehicle. More
Did not have exactly what we wanted. (Who ever does?) But worked with us to find what turned out to be a good deal. Had to retreive vehicle from another dealer and did so quickly. Fair trade-in allowance But worked with us to find what turned out to be a good deal. Had to retreive vehicle from another dealer and did so quickly. Fair trade-in allowance, final transaction was quick, and the whole experience was pleasant. More