Cable Dahmer Buick GMC of Independence

Had an unfortunate experience with service dept. diagnosis and recommended fix. They fixed something that was going to become a problem but was not the problem the vehicle was brought in for. So, diagnosis and recommended fix. They fixed something that was going to become a problem but was not the problem the vehicle was brought in for. So, after a $3,000. charge the problem was not eliminated. To further complicate the matter, I think I was furnished a defective loaner and charged for a new tire after it was reading low tire pressure when I got home. Have been a long-term customer, purchased new vehicles and had many more serviced. This experience has put that relationship in jeopardy. I didn't go into all the details, but the dealer has the information. I do live 25 miles from the dealership and needed the vehicle, so I had to get the alternator relaced elsewhere. More

Very curious thoughtful care a lot about your vehicle done in a timely manner exiting with confidence done in a timely manner exiting with confidence More

2016 CHEVROLET EQUINOX LT AWD Owner, basic oil and filter change and tire rotation PRICE SHOCK $125.00 change and tire rotation PRICE SHOCK $125.00 More

Buying a car at this dealership was the worst car buying experience I have ever had. I have bought countless cars over the years and have never had this bad of an experience. First, we were at the dealershi experience I have ever had. I have bought countless cars over the years and have never had this bad of an experience. First, we were at the dealership for 7 and 1/2 hours purchasing a car. Second, the dealership added on $4,500 to the MSR. Third, finance department badgers buyers to buy extras that they don't want. Fourth, they say that they will give you a referral fee of $100. Don't believe it I've been waiting over a month. More

Service Department Is Terrible!!Mgr. Should be A Salesman, The way He Will lie Right to Ur Face And laugh About It. Personality of A Rat. Will Never Buy A Vehicle From Them Again!!! Salesman, The way He Will lie Right to Ur Face And laugh About It. Personality of A Rat. Will Never Buy A Vehicle From Them Again!!! More

Great place for comfort and ease of mind shopping. Great service as well service as well More

Very disrespectful unintelligent book keeping very degrading massively undermining picky judgmental self centered time wasteful unorganized push flip flopping inconsiderate distrustful game playing ty degrading massively undermining picky judgmental self centered time wasteful unorganized push flip flopping inconsiderate distrustful game playing types of people More

Went to look a car, was “sold” before I got there. Was shown one a different trim package and I told them no but I was willing to order a new one. Dropped $2500, five days later go to pick it up and it wa shown one a different trim package and I told them no but I was willing to order a new one. Dropped $2500, five days later go to pick it up and it was the same car I told them no to. The first thing they said was, we’ll do you have your build sheet to prove that. Didn’t buy the car gave them three days to find another and not only did they not find a car, they wouldn’t return calls, wouldn’t call me at all and finally I had to call to just get my money back and go some where else. I would highly recommend going somewhere else. There is no canned reason for the way they worked, I dealt with sales managers and some other manager so they know exactly how they’re doing business. Just stay away if you can. More

Hakeem is the best salesman in the world. I just love him and his personality. I also love my vehicle and he did me good. and his personality. I also love my vehicle and he did me good. More

The salesman, Hakeem Martin was down to earth and explained everything I needed to know. There were no surprises. I'll come see him again for my next purchase. explained everything I needed to know. There were no surprises. I'll come see him again for my next purchase. More