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Cable Dahmer Buick GMC of Independence

4.9

338 Lifetime Reviews

3107 S Noland Rd, Independence, Missouri 64055
Call (816) 285-4582

Top Reviewed Employees

Mike  Klein, Sales & Leasing Professional, Cable Dahmer Buick GMC of Independence

Mike Klein

Sales & Leasing Professional
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sam Terpening, Sales & Leasing Professional, Cable Dahmer Buick GMC of Independence

Sam Terpening

Sales & Leasing Professional
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Stacie Barclay, Business Development Coordinator, Cable Dahmer Buick GMC of Independence

Stacie Barclay

Business Development Coordinator
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Trouba, Finance Director, Cable Dahmer Buick GMC of Independence

Mike Trouba

Finance Director
4.8
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

August 19, 2017

"Great Service "

- Polly new Buick

Just brought a Buick Encore 2015 from Cable Dahmer on Noland Road from dealer Ken Walker this guy is really great. Thank Ken for making this experience easy for my mother. May GOD bless you!.

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Employees Worked With

Ken Walker

August 17, 2017

"Go somewhere else!"

- Brian Wehner

Horrible on every level except the finance guy who understood we were not satisfied and made it a quick and simple exit from a bad experience. Negotiations were ridiculous. All 3 of the trucks that were tried to be sold to me had been damaged. This was only disclosed as each truck was presented. When we returned to pickup the dealer traded truck the numbers were totally different and we had to RE-NEGOTIATE. The truck came from another dealerships showroom so the lazy people involved thought this meant it was clean enough so it was not even washed (in the 6-8 hours from when it arrived to when we came to pick it up).. When getting within 5 feet you could clearly tell it was not clean. Joe Hall was the salesman and was nice but totally ignorant and zero help. If/when each problem arose, he just said nothing and sat there. Curtis was the manager that was in charge when we returned on Tuesday 7/18 to pick up the truck (when we were promised it would be there on Monday b/c they wanted to 'make things right'). He presented totally different numbers. When I was obviously irritated he played the 'I was not here so how would I know' card. He also said the rebate was $500 more than what I was initially told. I questioned this when showing him my full breakdown and he said sorry yes the rebate I was told is accurate. We let that slide only to get a call a few days later saying we had to come in and sign docs AGAIN b/c we were shorted the full rebate and it was that $500 difference we had previously discussed. It was really great when we came back to sign that Saturday (4 days later) and he was speaking to the receptionist (Curtis), saw us walking in and walked away into the service department so that he did not have to speak with us. Amateur hour. Would NEVER recommend anybody and have told everybody who has asked, to avoid the dealership all together.

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Employees Worked With

Joe Hall
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Trouba
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

August 06, 2017

"Used car purchase"

- Dhansen76

Entire staff was very friendly, good customer service all around, but especially from my salesman Ken Walker, not to pushy lol. Fairly priced cars it seemed.

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Employees Worked With

Ken walker

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Photos & Amenities

  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Free Loaner Cars
  • Free WiFi
  • Authorized Parts Store
  • Shuttle Service
  • Television
  • Vending Machines
  • After Hours Drop-Off
  • Authorized Accessories Store
  • Children's Play Room
  • Free Coffee
  • Free Drinks
  • Instant Financing
  • Pet Friendly
  • Quick Lube