Cable Dahmer Buick GMC of Independence

Dissappointed I called to set up an appoint for oil change and to see if they could check for software updates. I was advised that just because there are up dates d I called to set up an appoint for oil change and to see if they could check for software updates. I was advised that just because there are up dates doesnt mean you have to do it. The updates are to fix problems and if you are not experiencing problems then it's not necessary. WHAT????? So, I schedule a 1000 O'clock appoint for oil change only. So 1 hour l later stnot done. While waiting the cashiers phone keeps going off (Facebook messenger or texts) while customers are standing at window. She keeps looking at phone and answering messages. Needless to say NEVER coming back!!! Total time for a oil change only 1 hour and 15 minutes. Absolutely unacceptable!!!!!!! Obviously was not Coles fault but seriously. Get in vehicle and smell of burning oil must have pour it on motor. Now headed to Hendricks for software update More

Awesome Car Buying Experience Carlos was great. He knew his stuff and made it a great buying experience. Looking forward to buying my next car from him and Cable Dahmer Carlos was great. He knew his stuff and made it a great buying experience. Looking forward to buying my next car from him and Cable Dahmer More

Awesome Kyle Yates was a very good sales person. He was very patient at helping me find the Cadillac that I wanted, we looked at several. He is a very frien Kyle Yates was a very good sales person. He was very patient at helping me find the Cadillac that I wanted, we looked at several. He is a very friendly and caring person. More

Awesome and Honest Jason has been so helpful, knowledgeable and caring service person at Cable Dahmer for years. Every time I brought my vehicle in he met my needs pers Jason has been so helpful, knowledgeable and caring service person at Cable Dahmer for years. Every time I brought my vehicle in he met my needs personally and professionally. I never wrote a review and I felt the need to give him his kudos. This man needs a raise whatever the the incentive is for taking care of a Cadillac customer!! Way to go Jason More

It was a blessing meeting Sergio This guy was great, we thought he was a manager. We were about to leave, another sales man was helping us, needless to say we were going to leave. Ser This guy was great, we thought he was a manager. We were about to leave, another sales man was helping us, needless to say we were going to leave. Sergio is an excellent listener and very professional, and a great salesman. More

Old fashion good service Came in today to get more information on Cadillac Escalade was able to get my questions answered and had a good experience with Sergio Moyer Came in today to get more information on Cadillac Escalade was able to get my questions answered and had a good experience with Sergio Moyer More

I feel like family when I walk through their doors! My sales person joe hall went above and beyond when it came to helping me get my new car! He made sure I was perfectly happy from test drive to purch My sales person joe hall went above and beyond when it came to helping me get my new car! He made sure I was perfectly happy from test drive to purchase and even after. I will recommend Cable Dahmer, and especially my salesman Joe Hall to all of my friends and family. More

Neede a Quick Turn-around I recently had to purchase a pre-owned vehicle and had a short time to accomplish the task. I met with Mike Klein and shared some ideas of what I was I recently had to purchase a pre-owned vehicle and had a short time to accomplish the task. I met with Mike Klein and shared some ideas of what I was looking for. I was fortunate and there was a pre-owned vehicle on the lot that met my needs. We were able to agree on a deal and I was in and out of the dealership in just a couple of hours. Mike did a great job of showing me options on the lot and ensured we found a vehicle within my budget. I would recommend Mike Klein to all my friends and family. I am a very satisfied customer. More

sergio is a great sales guy have been communicating with Jenise in the Internet Department was able to come in today and look at Cadillac Escalades was able to get information I have been communicating with Jenise in the Internet Department was able to come in today and look at Cadillac Escalades was able to get information I needed and was helped with a no pressure sales staff will be back after talking to wife More

Mike klein Mike Klein was great .Itold him what I wanted and that I didn't want to pay no five hundred dollar payments and he got me what I wanted at the payment Mike Klein was great .Itold him what I wanted and that I didn't want to pay no five hundred dollar payments and he got me what I wanted at the payment I could afford. Thanks Mike! More