Cable Dahmer Buick GMC of Independence

Exceptional and super efficient The employees at Cable Dahmer were amazing. Unfortunately we were on a time crunch and couldn't "enjoy" the full dealer experience, but.... the staff The employees at Cable Dahmer were amazing. Unfortunately we were on a time crunch and couldn't "enjoy" the full dealer experience, but.... the staff hustled like crazy and got it done. Jim, Mike and Sherrill were all super efficient with no wasted time getting us through the entire purchase process without a hitch. More

Exceptional Customer Service I'm giving Ray Foster a five star rating. I have worked in a customer service driven field for 19 years and I think it is the most important part of I'm giving Ray Foster a five star rating. I have worked in a customer service driven field for 19 years and I think it is the most important part of my job. So I really notice good customer service and I can say Ray went above and beyond helping me find my new car. I told him some of the things I was wanting in a car and he went to work. The funny thing is I think he knew what I wanted and needed before I really did. He really listened to me and answered all my question and picked out the perfect car me. It was so nice to work with someone who takes care of there customers like I do mine. Ray made me feel like I had been coming there for years, he made a situation that can be very stressful a very fun and exciting experience. Sincerely, Kimberly Sandlin More

Awesome! my dealer was friendly and outgoing I felt comfortable and he didn't make me feel pressured to buy in fact he was so easygoing that I wanted to buy ev my dealer was friendly and outgoing I felt comfortable and he didn't make me feel pressured to buy in fact he was so easygoing that I wanted to buy every car he showed me!!! I was highly impressed with his service!! Thanks More

Knowledgeable, friendly , and no pressure ! We had a wonderful experience with Sergio Moyer from the moment he greeted us . My husband and I could both tell right away that he wasn't there to le We had a wonderful experience with Sergio Moyer from the moment he greeted us . My husband and I could both tell right away that he wasn't there to lead us into different directions . We told him what we were looking for and what our budget was and he stuck with that ...respecting what we wanted to focus on. We felt that Sergio didn't try to talk over us and really listened to what our needs were . Sergio was very knowledge about each vehicle we test drove which was so helpful! Highly recommend working with Sergio Moyer ! More

Incredible purchase experience My wife & I just purchased a 2015 Cadillac SRX and the entire process was fantastic. Sergio Moyer, our Sales Agent was extremely knowledgeable of the My wife & I just purchased a 2015 Cadillac SRX and the entire process was fantastic. Sergio Moyer, our Sales Agent was extremely knowledgeable of the product, polite, & extremely easy to work with. He's a keeper. Part of this experience was meeting Sherrill Bass who explained in great detail all interior controls & made sure we were comfortable before leaving the dealership. I must also point out Annette Streeter. It was 4 pm on a Friday & she politely addressed our needs immediately in-place of scheduling a appointment the following week. This was truly a positive buying experience. More

Ford F350 Everyone at Cable Dahmer was very friendly and treated me very well. I would recommend the Dealership to anyon e interested in a new or used Vehicle Everyone at Cable Dahmer was very friendly and treated me very well. I would recommend the Dealership to anyon e interested in a new or used Vehicle. Carlos was vey helpful in getting my purchase completed. More

Thanks for the great help The time spent there was awesome and went by super fast . While waiting there they had complementary water and really good cookies , the finance side The time spent there was awesome and went by super fast . While waiting there they had complementary water and really good cookies , the finance side was great to , very helpful and answered all my questions up front / keep up the good work! More

Very Helpful This dealership offers extremely nice cars at fair rates. I told them my price range and they were able to find me a fully loaded 2011 Focus for $500 This dealership offers extremely nice cars at fair rates. I told them my price range and they were able to find me a fully loaded 2011 Focus for $500 under KBB value, for the payment I wanted with the coverage I needed. The sales consultant was very accommodating and focused on helping me find a value, the car I wound up in wasn't even on their lot but something he went and picked up from a satellite dealership based on what I had asked for. I went to maybe 10 other dealerships before this and Cable Dahmer by far provided the best service and value. More

Would highly recommend Cable-Dahmer to everyone. I could not have asked for nicer people to work with. I felt very comfortable and very pleased with my experience. Jim and Jenise are very friendly I could not have asked for nicer people to work with. I felt very comfortable and very pleased with my experience. Jim and Jenise are very friendly and very professional to work with. More

Service Manager... Your Poor Employees. I was at Cable Dahmer Buick GMC Cadillac a few days back to get some maintenance service done on my Cadillac. I was informed upon arrival that my oil I was at Cable Dahmer Buick GMC Cadillac a few days back to get some maintenance service done on my Cadillac. I was informed upon arrival that my oil change may take a little longer than normal because the lube guys were a little backed up, I am completely ok with this as long as I am told upfront. Some places are like, oh yeah we will have your vehicle done in 40 minutes, and an hour later I am seeing it be pulled into the shop. I would much rather be told up front it may be a little while than have to ask why the original promise was not withheld. So I patiently waited, when I seen my vehicle being pulled into the shop I decided to kind of wonder back to where I could kind of watch what was going on with my vehicle since some shady kind of things have gone other places I have taken some of my vehicles. What I had seen from this vantage point I could not believe... I seen what I believe was the service manager, back in what looked to be the lube bay area with a hand full of paperwork and he was yelling at one of his employees telling him "well apparently your f****** stupid and do not know how to do your job right" and telling them they all needed to pick up the pace, from what I could see, the what looked to be 3 guys in this particular department of the shop were already franticly working to keep work done in a timely manor, and doing what they could to get work done. I was absolutely appalled by not only the language used by someone that should be a respected part of the department, but they way in which he treated his employees... Your employees are what make you your money and keep your customers happy, and they should be treated with respect and dignity. My church and I will be praying that your service manager find the light to better treat his employees the way and with the respect in which he would want to be treated. I was extremely satisfied with the quality of the work performed to my vehicle and my service advisor took very good care of me. Hopefully the manager will take care of his behind the scene employees the way Robbie took care of me, and the oil change guy took of my vehicle. It must be extremely difficult to take pride in your work when you are treated so poorly in your work place, I wish I had a name of a lube guy so I could mention him as well. I do plan to return for service, but hope the best for the employees of such a disrespectful man... I wish there was more I could do for the employees in which I seen being very mistreated. Best of luck... More