Cable Dahmer Cadillac of Kansas City

FALSE ADVERTISING ! Website shows one price and when you get there it is quite a bit higher! I would not have driven almost an hour to find out car was more than adv Website shows one price and when you get there it is quite a bit higher! I would not have driven almost an hour to find out car was more than advertised ! Their website should have an accurate sales price ! They were also "surprised" that the Carfax price was less than their website price. Very dishonest. 100% would not recommend !! More

Salesman James McCarthy did not prep my car and I paid extra for enclosed shipping and received a filthy car in and out, James told me to get it detailed and he’d pay, now he won’t pay, between shipping u extra for enclosed shipping and received a filthy car in and out, James told me to get it detailed and he’d pay, now he won’t pay, between shipping up charge and detailing I’m out $650 when I emailed Terry Adams the general manager 3 times about it, I got no response. This dealership treated me really badly, deal with them at you own risk. More

One star is generous after the fiasco and amount of lost money I incurred from them. I was highly taken advantage of. I went thru the process of financing signed the paperwork and left with the vehicle. I money I incurred from them. I was highly taken advantage of. I went thru the process of financing signed the paperwork and left with the vehicle. I put a $4500 deposit down. I received a call a few days later to return the car or I needed to put $5500 more down on the vehicle????? When I returned the vehicle they charged me $2000+ for mileage and told me “I borrowed” the car. Who in their right mind would borrow a car??!?? They are scammers. Stay far away! More

Called about an advertised price, agreed and confirmed by text for a price, it was a no-trade cash deal, drove six hours from Minnesota to close the deal and pick up the vehicle, then the price changed. Con text for a price, it was a no-trade cash deal, drove six hours from Minnesota to close the deal and pick up the vehicle, then the price changed. Con artists. The price changed $2000. They wanted us to pay for the advertising and an admin fee for a cash deal. Beware! Didn't buy the car on principle. I'm a senior citizen and not use to this dishonesty. The low rating is generous to them. I feel for young ladies and even young guys that get taken advantage of. More

Problem solved ! service manager responded promptly. the issue was with warranty company not with service dept. service manager responded promptly. the issue was with warranty company not with service dept. More

Bait and Switch. I made an appointment to buy a camaro. They sold the car 2 days after I made my appointment. They didn't even show the customer the simple respect of I made an appointment to buy a camaro. They sold the car 2 days after I made my appointment. They didn't even show the customer the simple respect of notifying them that they didn't have what I was scheduled to buy. They were going to let me drive an hour each way to tell me it wasn't for sale and try to pressure me into buying something else. Literally the definition of bait and Switch. The salesperson after I contacted them to tell them I knew the car I was to buy was sold, seems completely disinterested in trying to make this right and keep my business. I'll be sure to have the competition that I will buy a car from sends a gift basket to thank able Dahmer for the easy sale. More

Well just like many of the other reviews, this is the worst experience I have had with a dealership. They had a vehicle listed online at a certain price so I called to talk to someone about it. The price worst experience I have had with a dealership. They had a vehicle listed online at a certain price so I called to talk to someone about it. The price was confirmed over the phone so my wife and I drove 3.5 hours the next day to go purchase our car. When we get there, they tell me that the price is actually $2000-$3000 higher than what was online and what was discussed over the phone. ON TOP OF THAT, they added another $3000 of nonsense add-ons like nitrogen in the tires and silly little plastic tape over the door edges. When I said I don’t want any of that, they said it’s too late because it’s already on the vehicle. They knew I was driving 3.5 hours and when I get there they added $6000 to the price we discussed over the phone. Con artists through and through. Avoid these guys at all costs. More

I thought at the time they treated me very good. I thought they were low on my trade in value but they said it was the best they could do. A week later I looked online and they were advertising my t I thought they were low on my trade in value but they said it was the best they could do. A week later I looked online and they were advertising my trade in for double what they offered me. I will take a little blame for not sticking to my guns on trade in value. I expect a dealership to make money but that was ridiculous. I do not recommend doing business with them. More