Cable Dahmer Kia of Lee's Summit

Davion is the Genuine Guy, he saw our car dealings all the way through. Thanks Davion for your professionalism, care, and diligence. Wishing you all the best. the way through. Thanks Davion for your professionalism, care, and diligence. Wishing you all the best. More

Bait and switch dealer. Salesperson Norah Martin tries to get you into more expensive car. Salesperson Norah Martin tries to get you into more expensive car. More

Took advantage of a mentally disabled customer that lives on less then $1000 a month disability. Was $350 away from paying off my Kia Soul that was on a parked recall and was dangerous, then stolen. Paid col on less then $1000 a month disability. Was $350 away from paying off my Kia Soul that was on a parked recall and was dangerous, then stolen. Paid collision center to fix, never ran the same. I have son with heart condition so I had to trade it in. They showed me a 2015 Jeep for $13000 no sticker. Told me 4 yr drive train warranty and maintenance would be free and if I paid $1500 down the payments would be same as what I was paying. I wanted to talk to my family about borrowing it and they would not bring me my keys. She insisted on me taking Jeep and she would ride with me to talk to family. It was late and they promised if I took Jeep they would send paperwork to my email. They never sent email and Jeep broke down. Dannielle Kutter finally contacted me after 2 weeks of being blown off, found out after I paid $12000 on my Kia Soul, all they did was pay $350, last payment and now Jeep was $16000 then add ons up to $32000. Payments $485 a month not $154 as promised. Daniella said I should had got a usb the night of purchase. I was so upset and just wanted car back and money, but my Kia Soul had already been auctioned off. Dannielle Kutter told me she would take care of Capitol one and get me in car I can afford. I had witness with me. Diagnoses on Jeep said bad drive train and catalatic converter, so it is a lemon. They repoed Jeep, stole my dangerous car they sold me and my money. I now have nothing. They have ruined my life being 55 years old and ruined my credit. I have proof of everything, More

lots of waiting. .they want you to be tired and worn down so you will agree to anything just to get out of there. Price they told us wasn't true in the end...lots of f .they want you to be tired and worn down so you will agree to anything just to get out of there. Price they told us wasn't true in the end...lots of fuzzy math...keep you confused....hellish day all around. More

The initial part of the buying experience was great - the sales associate was responsive and helpful. However, when it was time to pay for the car, it was a different story. The sales manager added 3 opt sales associate was responsive and helpful. However, when it was time to pay for the car, it was a different story. The sales manager added 3 options costing $3K to the deal without my permission. When I protested, he said, “well, you have to pick at least one of these options.” I offered to scrap the deal entirely, and suddenly I didn’t have to pick any of the options. The finance manager was worse, he… - tried to convince us to purchase an expensive aftermarket warranty, saying that Kia wouldn’t honor their new car warranty (at a Kia dealership!) - kept obscuring parts of the finance agreement as we went through it, and got huffy when I told him I wouldn’t sign it if I couldn’t read all of it - was generally condescending to my wife and me. As I left, the salesman told me that I’d be invited back in a month to provide feedback and discuss my experience, but that never happened. I’ve scheduled my future service with a dealer that’s farther away, because I just can’t get back there again. More