I had an appointment for a new part to be put in my car, a part that the dealership told me I needed. When I arrived for my appointment at 7:30am before work, they were not prepared at all. They asked me which specific part I was needing... I am not a mechanic, so I was not sure. Then they told me they didn’t have the part in. The dealership should have checked the day before and called me instead of wasting my time before work. Every time I come to this dealership they are unprepared and unorganized.