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Cadillac of Beverly Hills

Beverly Hills, CA

4.3
82 Reviews
The team at Cadillac Of Beverly Hills would like to welcome you to our dealership in Beverly Hills, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you're looking for quality auto maintenance and repairs near Beverly Hills, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Beverly Hills count on the high-quality vehicles and services found at Cadillac Of Beverly Hills, and we look forward to living up to our reputation every day.
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8767 Wilshire Blvd Suite 101

Beverly Hills, CA

90211

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Showing 82 reviews

February 26, 2024

I purchased a PreOwned XT5 a few months ago. I returned to receive my first oil change at which I was asked for the wheel lock key. After a thorough search I realized I never received it. During More

by pveske
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin
Feb 27, 2024 -

Cadillac of Beverly Hills responded

Hello Mr. Veske, thank you for reaching out and bringing your concerns to our attention. Let me assure you that we will absolutely take care of the matter and furthermore, we stand by every vehicle that we sell regardless of new or used status. Is the vehicle at our service department? I can also be available at your convenience if you wish to have a phone conversation. Sincerely, Harry Panosian General Sales Manager

Feb 27, 2024 -

pveske responded

Thank you very much for resolving this issue. It makes me want to buy from you again. Thanks!

September 07, 2023

my car was at their shop for 10 days and when i got it back has many parts missing and damages on rear bumper and water spots all over they do not even return calls terrible service More

by matt3223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
allen escobedo
Sep 08, 2023 -

Cadillac of Beverly Hills responded

Hello, Matt. It saddens me to hear about your experience. As you probably know we are known for excellence in all that we do. What happened to you was not acceptable by any means and we are looking into it. Rest assured we will address the matter internally, but we also want to make sure we have done everything in our hands to take care of you. I am available to discuss this matter at your leisure. Please contact me via email caitlyn.stenberg@cadillacbeverlyhills.com - Caitlyn

Sep 08, 2023 -

matt3223 responded

i sent you an email with pictures of damages lets hope you respond in timely manner and fix damages

August 31, 2023

Brian Epps and his team did a phenomenal job getting us our 2024 Lyriq. The vehicle was worth the wait and Brian was phenomenal! More

by Misha De Larkin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Cadillac of Beverly Hills responded

Misha, thank you for sharing your experience with others. We apprecaite your business, Brian and the entire team look forward to seeing you and yours down the road. Thank you for your friendship and patronage - Denise

August 21, 2023

I purchased for 2023 Cadillac Escalade ESV I pay over $150,000 My salesperson fay (fariba) She was one of the rude person ever I met .definitely, I don't recommend working with her she's out of the s More

by Pedram75.pm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fay (fariba)
Aug 21, 2023 -

Cadillac of Beverly Hills responded

Pedram, we want to thank you for taking the time to provide feedback about your experience with us. We are constantly refining the way we do business and that is only possible thanks to candid feedback like yours. Please know that we are listening. Internally, we are already looking into this issue to ensure a better experience for our clients. - Denise

April 11, 2023

We purchase two Cadillacs in the last six months I must say Brian is very helpful and knowledgeable Answer every question I had. He did a great job. I will recommend him More

by attackguarddogservice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kanifati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2023

Easy, friendly, professional. What you see is what you get - there’s no bait and switch, foot-in-the-door, high pressure sales mind game xx you get from typical car dealers. Highl More

by KEvPski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kanifati
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2023

Our experience at the Beverly Hills Cadillac was great. Brian was an amazing salesman. He is knowledgeable, professional, and very helpful. I would highly recommend him if anyone is looking to buy a Cadill More

by Angela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2022

My experience at Cadillac of Beverly Hills was fantastic! The atmosphere is very mellow with no stress. My salesman Jonathan Aguilar was great to work with. He is very knowledgeable about Cadillacs and spent More

by muscleman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Alam
December 11, 2022

Jonathan Aguilar helped us with high-quality, great feedback. I recommended stopping by and talking with him. More

by luciana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Aguilar
October 24, 2022

Wow, Can I just say how great this dealership was! Especially Brian, he made the car buying process a breeze. It was almost like I couldn’t believe how smooth everything went and I kept waiting for a More

by anniev1892
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Epps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Carston
Nov 11, 2022 -

Cadillac of Beverly Hills responded

Thank you so much Annie for giving us such high marks. We are constantly hard at work to deliver the best possible products, experiences, and deals! Businesses are mainly about people connecting to people and knowing that Brian and our team were able to make your car buying process so smooth makes us so proud! Congratulations on your new vehicle! - Jenna

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