Cadillac of Englewood Cliffs

Kimberly was very helpful in explaining the services my car needed and why they were needed. I stayed at the dealership while the car was serviced, and she kept me updated on its status. I very much enjoye car needed and why they were needed. I stayed at the dealership while the car was serviced, and she kept me updated on its status. I very much enjoyed working with her. More

From the moment I arrived the service advisor was kid welcome and listed to the issues and resolved my concerns with my Escalade!! Thank you!! welcome and listed to the issues and resolved my concerns with my Escalade!! Thank you!! More

Outstanding Experience at Cadillac of Englewood Cliffs I had an absolutely outstanding experience purchasing my Cadillac Escalade from Cadillac of Englewood Cliffs. From start to finish, the ent Cliffs I had an absolutely outstanding experience purchasing my Cadillac Escalade from Cadillac of Englewood Cliffs. From start to finish, the entire process was professional, transparent, and incredibly efficient. A special thank you to Carlton Edwards and Manager Hadi Aridi for going above and beyond to make this purchase such a great experience. Carlton was extremely knowledgeable, patient, and genuinely helpful throughout the process. He took the time to walk me through their inventory and showed me 36 Escalades, making sure I could compare the different configurations and find the right vehicle for my needs. That level of dedication and customer service is rare. I also want to recognize Hadi Aridi for his exceptional support and professionalism. Both Carlton and Hadi stayed late, even after closing time, to make sure everything was completed and the deal could be closed on time. They never made me feel rushed and went the extra mile to ensure everything was handled smoothly. What impressed me most was how fast and seamless the entire purchase experience was. Despite the detailed comparison and paperwork involved in purchasing an Escalade, everything was handled efficiently and professionally. This was by far one of the fastest and easiest car-buying experiences I've ever had. I highly recommend Carlton Edwards, Hadi Aridi, and the entire team at Cadillac of Englewood Cliffs. If you're looking for a Cadillac and want a dealership that truly values its customers and is willing to go the extra mile, I would absolutely recommend giving them a visit. Thank you, Carlton, Hadi, and Cadillac of Englewood Cliffs, for an exceptional experience! More

Kimberly was excellent and kept me informed throughout the process of completing the repairs to my vehicle. The dealership was great. the process of completing the repairs to my vehicle. The dealership was great. More

I had a good experience with the sales team. Emad was great to work with. Emad was great to work with. More

Very good service they had with us. The staff very helpful and attentive. I will buy from them again The staff very helpful and attentive. I will buy from them again More

The Service advisor was fantastic…. . and it was turnaround ….. Everything went well… Excellent service!!! Wee . and it was turnaround ….. Everything went well… Excellent service!!! Wee More

No collaboration to help find what issues are with the vehicle. Seemed more important for them to make clear that anything i ask them to check they charge $289 as a diagnosis fee regardless of findings. K vehicle. Seemed more important for them to make clear that anything i ask them to check they charge $289 as a diagnosis fee regardless of findings. Kimberly also neglected to schedule my visit when there would be a loaner car available although I ask. More

Very good . Very pleasant and relaxing and informative. That enough for me. Be happy with what you got. Very pleasant and relaxing and informative. That enough for me. Be happy with what you got. More

Good experience, Charlie was great and helpful Was happy with how we were treated and the car I ended up with. Charlie was very nice and caring with how we were treated and the car I ended up with. Charlie was very nice and caring More