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Cadillac of Las Vegas

Las Vegas, NV

4.0
73 Reviews
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5185 W Sahara Ave

Las Vegas, NV

89146

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Showing 73 reviews

September 13, 2024

AL G I want to thank Ryunchilders for writing that review about Cadillac of Las Vegas .That is the worst dealership in Nevada that is why they have a D- rating with the BBB. The general manger larry H More

by none
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe worst salesman they have all he does is xx the people
September 09, 2024

This dealership is very unethical and disingenious, they will offer coupons for service and not honor them very dishonest. Take heed to my warning go to Findley Cadillac for any service needs!!!!! Edit 0 More

by ryunchilders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager of service
Sep 13, 2024 -

Cadillac of Las Vegas responded

Ryun, Thank you for taking the time to bring your experience to our attention. Our General Manager would really like to speak with you more regarding this matter. Please reach out to us at (855) 935-0799. We look forward to hearing from you.

September 02, 2024

Exceptional Service at Cadillac Las Vegas - Highly Recommend Thomas! I recently had the pleasure of purchasing a vehicle at Cadillac Las Vegas, and I couldn’t be happier with the experience. From s More

by diazgustavo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas
Sep 06, 2024 -

Cadillac of Las Vegas responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

July 25, 2024

Al G . I want to tell the people More

by none
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe
June 14, 2024

Great people and service. Attention to detail and treated me like family. Would definitely recommend. More

by Scot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mindy Martin
Jun 15, 2024 -

Cadillac of Las Vegas responded

Scot, we are so happy to read such a great review about Cadillac of Las Vegas! Thank you, and have a fantastic day!

May 28, 2024

Billy was our salesman! He was amazing. Made the deal happen when no one else would! Everyone was very nice and helpful. In and out in 60 minutes. More

by ryangsellslv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Ke
May 29, 2024 -

Cadillac of Las Vegas responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2024

HORRIBLE EXPERIENCE! I DRIVE into Cadillac Service for a AC / Overheating issue and Radio Screen issue. They have my car for a week and I day before I am to pick it up More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mauricio
May 10, 2024 -

Cadillac of Las Vegas responded

Rj, we appreciate your feedback and for giving us an opportunity to improve. We hope you are willing to give us another chance, please contact us at (855) 935-0799 so we can understand your situation better in order to try and turn your experience around.

May 10, 2024 -

RJ responded

Yesterday, after not hearing from the Service Department I called Cadillac of Las Vegas and spoke to Taylor. I asked for the Service Manager email and find out he does not have a email since he is new. So, I then emailed General Manager Larry Hamilton in detail regarding this issue. Details are in that email if anyone would like to contact me.

May 08, 2024

Billy and the team were able to accommodate all of our needs. I wish they still had the home delivery process but either way we were in and out of the dealership in less than a hour. Great people and grea More

by jiovannirios
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy
May 09, 2024 -

Cadillac of Las Vegas responded

Jiovannirios, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2024

Raul (sales), Shelby (finance) and Britton (service) over at Cadillac of LV are absolutely amazing! We just finished our fourth lease with our Escalade and picked up our ‘24 model that we had ordered a while More

by nfreestone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul, Shelby and Britton
May 09, 2024 -

Cadillac of Las Vegas responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2024

Worst dealer I’ve dealt with in 45 years of leasing Very deceitful. Sales manager called to ask what they could do to fix things then never called back even after I called him Said they gave me a More

by D B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Austin Hamilton, Shaun graham
May 09, 2024 -

Cadillac of Las Vegas responded

We appreciate your feedback and will take this as an opportunity to improve. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a more positive one. When you have an opportunity, please reach out to us at (844) 683-8098 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

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