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Cadillac of Las Vegas - Service Center

Las Vegas, NV

4.1
27 Reviews

27 Reviews of Cadillac of Las Vegas - Service Center

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January 02, 2018

Steering wheel repair Matthew was very helpful and knowledgeable in servicing our car. It drives perfectly now. Michelle in the car loan department is always so friendly to More

by Luvmycar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle and Matthew
November 24, 2017

BEST PLACE IN TOWN TO HAVE YOUR VEHICLE SERVICED Cadillac of Las Vegas goes the extra mile to see that you as a customer are taken care of and that you know your vehicle will get the best care and se More

by airwolf50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug
September 15, 2017

Great Experience I had the pleasure of having Micheal Coleman help me with getting my CTS serviced. He was very efficient and professional with getting me in and out o More

by Alxxwest14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
.
July 30, 2017

Cadillac check-up Doug was very helpful. They did not have a loner car to give me. ..Just a shuttle to use. I think it is great that I can just bring it in for a ch More

by candy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug
July 22, 2017

Great service LONG WAIT! I had an appointment! Service rep was Doug, great guy. However had to WAIT 3 hours for 1 hydraulic pump installed to back hatch door! More

by SRX Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DOUG service advisor
June 16, 2017

THEY ARE # 1 TO ME IN LAS VEGAS I would not trust my vehicle to any other service department in Vegas. Cadillac of L V makes me feel confident that my vehicle is taken care. All of More

by airwolf50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug, service adviser
June 06, 2017

They did work that was not necessary.. Talked with other dealers n they said with the miles on my car n the year I didn't need this extra work done, besides they didn't even check to see if More

by Sue Lanham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure what the gentlemen's name was..
Jun 14, 2017 -

Cadillac of Las Vegas responded

Hi Sue, Thank you for taking time out of your day to review us and call our attention to the poor experience you had during your latest visit. We assure you that this is not the experience we strive to provide. We would like to resolve any issues immediately. Please reach out to our Service Manager at (702) 873-8888 at your earliest convenience. -Your Cadillac of Las Vegas Team

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