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Cadillac of Mahwah

Mahwah, NJ

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377 Reviews

319 Rt 17 North

Mahwah, NJ

07430

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Showing 377 reviews

July 18, 2018

Special Bulletin Work Had my Chevy Suburban service at Cadillac of Mahwah and I would highly recommend them. They were prompt, courteous and delivered as promised. They als More

by DaveK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of the names, Brianna Marchese
July 18, 2018

In an out fix Parts ordered car fixed quickly they fixed car within 2 hours of getting part. Very helpful good place to get a Cadillac serviced. Wish all car dealer More

by Cadiman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Gannon
July 16, 2018

Easy and seamless The service people were very helpful and spent the time to explain how things worked. They provided me with a brand new loaner while they serviced my More

by JG2MONTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Schulman, Rick Van Hattum, Ritchie Markovski, Brianna Marchese
July 13, 2018

Took care of me in such short notice. The service dept is always there whether in person or by phone to assist with issues. I was able to resolve a computer issue in the car within 24 hour More

by DLAVALLE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Gannon
July 10, 2018

The best of the 4 Cadillac dealers I visited. Courteous fair and honest they make you feel at ease and not pressured. I would recommend this dealership to my friends no question. Louis Orozco my s More

by ORIN14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Orozco, Tony Mancuso, Jarrett Mays
July 09, 2018

Very courteous and professional. Brianna was very patient. Mahwah Cadillac seemed very organized and made every effort to service my car in courteous and efficient manner. Good follow up on my concerns. I More

by THOMAS.ANTONUCCI
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ritchie Markovski, Brianna Marchese
July 08, 2018

Tires I had a problem with road debris in my tires - Brianna took care of me without an appointment and quickly resolved the situation Thank you More

by JURINYI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna Marchese
July 07, 2018

Infotainment system broken Poor customer service.. Unwilling to take any extra steps to diagnose problem with my vehicle that was purchased new from the GMC dealership owned by More

by Acadia
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brianna Marchese
Jul 19, 2018 -

Cadillac of Mahwah responded

We are very sorry to hear about your recent experience with our service department. We would like the opportunity to speak with you to work to make you happy. Please contact me at pciriello@cadillacofmahwah.com and I'll be happy to help! Paul Ciriello - General Sales Manager - 201-579-6500

July 07, 2018

Excellent service call All service was done in extremely timely fashion and to my satisfaction. Brianna was awesome..all systems were checked and one matter I asked for in p More

by JLLOYD2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ritchie Markovski, Brianna Marchese
July 07, 2018

Excellent Service is satisfied Technition is the best kind and very friendly She know my car history very well I have confidence with her. I trust her More

by MHANPEACE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna Marchese
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