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Cadillac of Mahwah

4.8

351 Lifetime Reviews

319 Rt 17 North, Mahwah, New Jersey 07430 Directions
Sales: (201) 579-6500

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351 Reviews of Cadillac of Mahwah

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November 03, 2018

"They didn’t do complete assessments and complete repairs and"

- Airmont999

I was told different price for chk engine and work was not completed as I ordered and codes and clock were not reset and I felt that they were guessing what my car needed after I ordered my starting problem to be fixed they replaced an electrical unit which did not solve my problem then I was told I needed a starter and I didn’t because I replaced the battery at Bergen Tire and I was told about the codes not being reset !

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Recommend Dealer
No
Employees Worked With
Tim Gannon
2.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Manager and other office next to Mr Gannons
Nov 05, 2018 -

Cadillac of Mahwah responded

Thank you very much for using our service department. We are very sorry that we were not able to meet your expectations, however we want to assure you we will do everything we can to make you happy. Please contact me with and we'll see what we can do to help! Paul Ciriello - General Sales Manager - pciriello@cadillacofmahwah.com or 201-579-6500

November 03, 2018

"2016 XTS "

- ponyman

On time service, clean and comfortable facilities car was serviced and washed interior was vacuumed all systems were checked and filled as needed, overall very satisfied

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Recommend Dealer
Yes
Employees Worked With
Louis Orozco
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tim Gannon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 31, 2018

"Smooth transaction"

- JJVB63

Smooth and easy transaction quick and easy answers to all questions, would buy here again. Louis Orozco was great to work with. Car looked great when I picked it up.

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Recommend Dealer
Yes
Employees Worked With
Louis Orozco
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Wilson
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 30, 2018

"Always a pleasure! "

- bwrose2323

Thank you Richard Schulman and Cadillac of Mawah! This will be my 3rd lease with them and it’s always such a pleasure. Hands down the best dealership in NJ!

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Recommend Dealer
Yes
Employees Worked With
Richard Schulman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 30, 2018

"efficient service"

- MR.PAT.HUNT

I brought my car in for service and it was completed in a very efficient manor plus the car was washed the service is very professional and prompt

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Recommend Dealer
Yes
Employees Worked With
Donald DePew
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 30, 2018

"Leasing a new car"

- Anne1234

Went to this dealer because we had gone in the past and we’re happy with the vehicle and service. Again we were very satisfied

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Recommend Dealer
Yes
Employees Worked With
Joe Wilson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Todd Porter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 29, 2018

"Professional "

- Benmurphynyc

Really terrible service from Mahwah. Will recommend my friends and family shop there as well. The car was clean and ready by the time my tour was complete. The vehicle walk through was very helpful

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Recommend Dealer
Yes
Employees Worked With
Todd Porter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 29, 2018

"My experience in Cadillac escalade "

- Brooklynman63

I like the way I was treated in this dealer and specially the way the manager it was like I was part of the family .

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Recommend Dealer
Yes
Employees Worked With
Paul Ciriello
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 28, 2018

"Great experience"

- Joe Gem

Been dealing with Paul and Todd for years treat you what respect and honesty and will help you in any way they can the service center is top notch

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Recommend Dealer
Yes
Employees Worked With
Brianna Marchese
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ritchie Markovski
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Wilson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Paul Ciriello
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Todd Porter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 26, 2018

"Oil change and diagnosis of problem"

- 2010DTS

The dealer took my car and had me in a loaner in about 15mins. I got a call later that the oil change was done and identified my issue. I also was provided a list of recommended services. I returned the loaner, paid the bill, and was in my car within 20mins. Everyone that helped me through the process was very nice and I was treated like I had a new car even though I did not.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Donald DePew
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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