Cadillac of Mahwah

A 5 star experience All the staff is knowledgeable respectful & very pleasant too deal with. I have been a “Caddy” lover for many years & these traits first at Brogan & n All the staff is knowledgeable respectful & very pleasant too deal with. I have been a “Caddy” lover for many years & these traits first at Brogan & now at Mahwah are a good part of my loyalty. Thanks More

Amazing experience We visited the dealership twice and test drove the 2018 XT5 and fell in love. Our salesman Louis Orozco was genuinely interested in meeting our object We visited the dealership twice and test drove the 2018 XT5 and fell in love. Our salesman Louis Orozco was genuinely interested in meeting our objective rather than his own interest of making a sale. He was friendly and very customer oriented. After we agreed on a deal which was easy to work through with absolutely no high pressure, we went home with the understanding that the car we wanted was being requested from another dealership. Over the weekend, we decided to change our mind and upgrade to the luxury model. When I called Louis, he graciously and willingly said no problem let me find you the XT5 you asked for in the color combination that we liked. Next day, I received the call that the car was located and will be available for pickup next day which occurred without a hitch. The entire process from start to end was very pleasant and I woul without hesitation say that this was my best car leasing experience. Financing was a breeze, on star setup and showing the car details, features and functions was very effectively done. Thank you Louis and the entire Mahwah Cadillac team for an amazing car leading experience More

Mr Orozco Our salesman was informative and well spoken. He understands the features of the XT5 and has made follow up calls to us a few times Our salesman was informative and well spoken. He understands the features of the XT5 and has made follow up calls to us a few times More

Cadillac ATS Friendly, knowledgeable and professional staff. Made buying a car really easy. Sales and finance worked very nicely as a team and provided excellent c Friendly, knowledgeable and professional staff. Made buying a car really easy. Sales and finance worked very nicely as a team and provided excellent customer service. Took tte time to explain all the features of the car before I left the dealership. More

Excellent service The service people are excellent at Mahwah Cadillac I always get the day and time I am looking for to have my car serviced. They also have a loaner c The service people are excellent at Mahwah Cadillac I always get the day and time I am looking for to have my car serviced. They also have a loaner car for my use and I get out of the service center in minutes. If there is any problem they will look to get to the bottom of it and straighten the problem out More

Excellence Excellent fast and reliable at its best tim once again out did himself.. don't mind driving 40 minutes out of my way for excellent and fast reliable s Excellent fast and reliable at its best tim once again out did himself.. don't mind driving 40 minutes out of my way for excellent and fast reliable service More

Friendly, Comfortable and Professional I was greeted warmly by Brianna and Todd. My car was inspected to ensure it was ready to take on a road trip. I received a complimentary car wash. I was greeted warmly by Brianna and Todd. My car was inspected to ensure it was ready to take on a road trip. I received a complimentary car wash. The waiting area is pleasant and afforded me the opportunity to relax while I was waiting for my car. The coffee machine is awesome! More

Excellent! No B.S.Friendly.Came out of the dearlership extremely happy!Everyone was accommodating.The property was physically attractive and clean.What more can No B.S.Friendly.Came out of the dearlership extremely happy!Everyone was accommodating.The property was physically attractive and clean.What more can say? What more can I want? More

Straight Up Business Paul and Rich worked with me to create a deal that met my requirements. Considering this is my third vehicle from them in almost ten years, I'd say th Paul and Rich worked with me to create a deal that met my requirements. Considering this is my third vehicle from them in almost ten years, I'd say they continue to get it right. More

I had oil change tire rotation & pump for window washer I had no problems w/ anything I had done & I never do .. Brianna is always very helpful & a pleasure to do business with ... we were there about 2 hou I had no problems w/ anything I had done & I never do .. Brianna is always very helpful & a pleasure to do business with ... we were there about 2 hours and had no problems .. More