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Cadillac of Portland

Portland, OR

1.7
59 Reviews

9141 SW Canyon Rd

Portland, OR

97225

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Showing 59 reviews

November 13, 2017

Impeccable service and follow through Michelle Mora was terrific her and the sales listened to my financing goals and got me in to a good car and lease arrangement. Michelle also was exce More

by aaronpdx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asya Mora
Nov 14, 2017 -

Cadillac of Portland responded

Aaron, Thank you for taking the time to leave this fantastic feedback. I am pleased to hear that Michelle and our Sales team worked to find what you were looking for in a vehicle and in finance. We hope you love your new car, and thank you for choosing Cadillac of Portland! -Charles Brown, General Manager

November 08, 2017

Great experience from start to finish. I am very pleased with the car buying process from this dealership. We had to do most of our research online and price negotiation via email or text More

by Momof4
Recommend Dealer
Yes
Employees Worked With
Michelle, Salah Husein
Nov 10, 2017 -

Cadillac of Portland responded

Thank you for the terrific review! I am pleased to know that Michelle made this a seamless and straightforward buying experience. Thank you for choosing Cadillac of Portland. We hope you love your new vehicle. -Charles Brown, General Manager

November 07, 2017

Great Experience, fast friendly. Good selection of vehicles. No pressure. Location of dealership is convenient. Ed Kriegal is great to work deal with. More

by aaaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Aiken
Nov 10, 2017 -

Cadillac of Portland responded

Wow! Thank you for taking the time to provide your wonderful feedback. I am pleased to know that Ed, Ken, and our detail team delivered an exceptional Service experience. Thank you for your business, and this great review. -Charles Brown, General Manager

November 04, 2017

Great Experience From ordering the car to purchasing to delivery it was a great experience. Yes they are professional, but they are also fun to be around and used the More

by Jim The Car Guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Brown, Salah Husein, Edward Kriegal
Nov 06, 2017 -

Cadillac of Portland responded

Jim, a huge congratulations to you on your new vehicle! Thank you for taking the time to recognize Russell, Salah, and Ed. I am happy to know that they were professional and friendly through out your entire purchasing experience. Thank you for choosing Cadillac of Portland. Sincerely, Charles Brown, General Manager

November 03, 2017

Services Norman did a very satisfying job! Will definitely be back for his service! He delivered what he said. I did not plan on staying there during the servi More

by Ericha12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman Brooks
Nov 06, 2017 -

Cadillac of Portland responded

Thank you for this excellent review, Ericha! I am pleased to know that Norman kept you updated, and comfortable through out your Service visit. Thank you for your kind regards, and for your business! We look forward to working with you in the future. Thank you, Charles Brown, General Manager

September 06, 2017

Professional Service Speaking only about my most recent visit to this dealership, I would say that my experience was very good because of the comfort of the waiting area a More

by MS. WHITLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norman
Sep 11, 2017 -

Cadillac of Portland responded

Ms. Whitley, I am happy to hear about your most recent Service visit with us. I am pleased to know that you enjoyed great communication and a comfortable waiting experience. Thank you for the feedback, and thank you for your business. Thank you, Charles Brown, General Manager

September 05, 2017

Service Center Alex, my service writer, was great...very professional, polite and pleasant. My thanks to him and the techs for a great and on-time job. More

by George K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex, service writer (see comments above)
Sep 11, 2017 -

Cadillac of Portland responded

George, We so appreciate your kind regards to our Service team member, Alex. I am pleased to hear that you received professional and courteous customer service. Thank you for choosing Cadillac of Portland. Sincerely, Charles Brown, General Manager

August 12, 2017

Children Adventure! When we got there we were helped by Pat and Ken. They did a great job...specially Ken. We had both of my kids with us, our 7 yr old has ADHD, Ken was More

by Yolanda and Pedro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken and Pat
Aug 15, 2017 -

Cadillac of Portland responded

Yolanda and Pedro, we appreciate your kind feedback about our fantastic team members, Pat and Ken. We are so happy to have you and your family as part of the Cadillac of Portland family. Thank you for taking the time to recognize Ken and our team in such a kind way. We look forward to working with you in the future. -Charles Brown, General Manager

August 01, 2017

Exceptional service/new car purchase This is the second CAD that we have purchased thru this dealership. Russell Brown did an exceptional job to make sure the purchase went smoothly. W More

by duff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Brown
Aug 08, 2017 -

Cadillac of Portland responded

Congratulations on your new Cadillac XT5! I am pleased to hear about your excellent purchasing experience with Russell Brown. Thank you for choosing to work with us here at Cadillac of Portland! - Charles Brown, General Manager

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