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Cain BMW - Service Center

North Canton, OH

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3 Reviews

3 Reviews of Cain BMW - Service Center

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March 10, 2019

"Purchased a great auto"

- mc2019

We have worked with John Romell before at Cain BMW. He is a friendly salesman and understands your interests. He worked ardently to get us the best deal on our BMW 540. The amazing point is we had just taken our car for service with no intention of buying another car. John showed us the BMW and we couldn't resist. Cain also has the friendliest service dept.

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Recommend Dealer
Yes
Employees Worked With
Mar 29, 2019 -

Cain BMW responded

Thank you so much for your feedback! We sincerely appreciate your business!

October 03, 2016

"Cain BMW experience"

- Michael C

My name is Michael and I am from Pittsburgh Pa and was in the market for a bmw for my daughter. After spending many hours searching for the right car for her and speaking with many dealers in the Pittsburgh area I came across a car that fit my needs at Cain BMW. I called them and spoke with a gentleman by the name of Eric Meyer. He was by far one of the best salesman I have ever had the pleasure of speaking with. After speaking with him and coming to an agreement by phone I drove to Canton the next day to purchase the car. Eric met me there on his day off, and also preparing for a wedding and honeymoon just a few days later. He then turned me over to another outstanding member of the Cain team by the name of Paul Sauvain. What a great and helpful person! They were prepared for me and made my buying experience one of the best I have ever had. The car was in perfect shape and extremely clean. The dealership was also a very comfortable and clean environment, and their inventory was fabulous! Not only did Paul have me in and out of there super fast but he managed to find me a much much better lending rate than originally quoted. To go to the extremes he did to make my experience the best is not something I personally am used to and did not experience at my local Pittsburgh dealerships. Being out of state naturally was a concern I had but they made it effortless! I received my Pennsylvania license plate and registration in the mail within one month of my purchase. I didn't even have to go the my local DMV. The treatment I received was first class and top notch! They were extremely courteous, kind and genuinely caring. Even Bob Weaver in the parts department went above the call of duty to accomodate my needs! What an amazing team they have at Cain BMW. If I ever buy another BMW I will definitely make the trip to Cain BMW again and again. Thank you to everyone at Cain BMW.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Eric Meyer
Oct 04, 2016 -

Cain BMW responded

Thank you for the review! We appreciate your business!

May 07, 2015

"Crazy service experience"

- DGKov

2008 535xi with 150,000 miles was running rough. Had other mechanics look at it and they could not fix it. It took a couple trips and lots of detective work and they fixed the car. It's runs like new. I also had them do the suspension. Chris in service was easy to get in touch with, kept me updated, and (not sure if I should mention this) but worked with me on price. This is not the closest BMW dealership, but for service I will use them from now on.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlie Schumann, Greg Haines
May 08, 2015 -

Cain BMW responded

Thank you for reviewing your experience with us! We appreciate your business.

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