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Cain Toyota - Service Center

5.0

6 Lifetime Service Reviews

6527 Whipple Ave. NW, North Canton, Ohio 44720

6 Reviews of Cain Toyota - Service Center

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May 18, 2018

"First class all the way "

- GoBucks2018

Between the service and sales staff everything is A+. Rob is always a friendly guy when I’m there and is never overbearing but there when I need him. Dave and the whole service staff are very friendly and knowledgeable. They do any & everything that you ask and answer every question. Highly recommend this dealership.

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Recommend Dealer
Yes
Employees Worked With
Robert Rowan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dave Clapper
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Service tech Tom
May 18, 2018 -

Cain Toyota responded

Thank you for reviewing your experience with us! We appreciate your business and are always happy to help!

November 12, 2012

"We leased a car from Ken At Cain Toyota before and He was..."

- youngrd44

We leased a car from Ken At Cain Toyota before and He was very good to explain every thing to us. even checking to see how we liked the car so we asked Him about changing to the 2013 model.

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Yes
Employees Worked With
Nov 16, 2012 -

Cain Toyota responded

We are glad to hear Ken treated you right. Thanks for letting us know! We hope to see you soon!

September 20, 2012

"We love our car, but very unhappy with the dealership... ..."

- juno1

We love our car, but very unhappy with the dealership... We drove from Erie PA to purchase a car advertised on the website. Our experience was a joke. Our salesman, Dave, was very pleasant to us and helpful...we owned a toyota camry for 16 years with almost 200,000 miles, we own a toyota tundra truck and were trading a toyota matrix. We were told that the matrix are so popular they can't keep them on the lot, in fact they had not a one to show us. We were not given a fair trade price on our car. We did not get an owners manual, nor offered to get one. We did not get a second key, nor offered one. We left our car with a 1/2 tank of gas, and we left with our new car with less than a quarter tank of gas. We were at the dealership on a Sat from 11:30 to 4:30....and had an appt. We did leave for a 45 min lunch. We were told before coming they take American Express and when we got there, we find out only up to $2500 and then we pay a percentage. We were not told that! We inquired about a warranty. After waiting an hour to speak to someone about it, we were just told a price, and when asked questions, it seemed as though it was torture for the gentlemen to answer. So we started the finance process, and after a lengthy wait, we were in Ben's office signing papers. He said we had a great credit rating, and were approved. He also had us sign many papers...one which I asked what it was, and what did it mean? His reply was" it has something to do with the woman who sued McDonalds" and then abruptly pulled it away and said I did not have to sign it. Why put it in front of me, if it wasn't necessary? He also tried to sell a warranty, but his price was cheaper than what the other gentlemen quoted. Same warranty, but price depends on who you talk to? Monday we receive a call saying the finance company does not finance out of state. Did he not see our address on the application? We go to transfer the title and Ben did not transfer or write the proper names on our title...Wow!!! Another error on their part. When I called to find out our next step, I asked to speak to a mgr because I did not want the man who made TWO mistakes on the deal. When the mgr spoke with me, he said he remembered us, and we were very rude when we were there. He said "we don't want to do business with you folks again" Wow, shocked!! Their mistakes!! We won't buy another vehicle from Cain Toyota...nor will we recommend the dealership to our friends and family in Ohio or in PA.

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Yes
Employees Worked With
Other Employees : cathleen norris
November 26, 2011

"mt time with the dealership in service have always been..."

- ron blend

mt time with the dealership in service have always been taken care if professionally. also he sales staff(ken damis) always is availible when needed.

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Yes
Employees Worked With
daveclapper/john
October 16, 2011

"I pulled into the dealership with a screw in my tire. ..."

- Margo Semonin

I pulled into the dealership with a screw in my tire. Jim Yost promptly referred me to the service department. Within a short period of time, my tire was fixed and I was on my way to an important appointment.

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Yes
Employees Worked With
Jim Yost
May 12, 2011

"Working with Ron Wallin was an exceptional experience. ..."

- gary9carson

Working with Ron Wallin was an exceptional experience. He was very friendly. Did not try to push vehicles upon us and it was a great experience is every aspect. We felt that we were given a fair market value price on the Camry tat we purchased and certainly would recommend both Rob and the Cain dealership to our friends. Thank You Everyone.

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Recommend Dealer
Yes
Employees Worked With
Rob Wallin
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