Cambridge Honda

Friendly, honest, professional service I brought my car for minor repairs. The staff was very friendly, helpful and professional. In my experience, this is the most honest and fair priced c I brought my car for minor repairs. The staff was very friendly, helpful and professional. In my experience, this is the most honest and fair priced car service shop I've ever been. And shuttle to and from Alewife T station is a great convenience. I definitely will come back again. I only wish a car wash was included or at least offered as an option with every service because I forgot to ask, and it feels like a cherry on a top of a cake when you pick up your car clean from the shop. More

Made the process so much easier! I bought my first car from Cambridge Honda last month after the place was recommended to me by a friend.I had considered buying from private sellers, I bought my first car from Cambridge Honda last month after the place was recommended to me by a friend.I had considered buying from private sellers, but my experience at Cambridge Honda makes me glad I didn't! My salesperson, Rebecca Rideout, handled everything from beginning to end. She was honest and upfront, so we didn't waste time on models that were outside my price range, and we got to test-driving quickly. She gave me all the attention I needed without ever pressuring me. She helped me get the best deal on car insurance, which is necessary for buying a car in Massachusetts – it's not an easy process either! – and of course the dealership handled all the paperwork. Rebecca Rideout drove me to a mechanic so I could get a pre-purchase inspection done, and even bought me a slice of pizza because we were both hungry after spending all day on the sale. A shuttle brought me to and from the bank where I could get a cashier's check. Rebecca Rideout gave me her contact info in case I needed it because I had to come back the next day for a state inspection. The state inspection at Cambridge Honda took less time than expected (and I got a complimentary donut and coffee while I waited). All in all, I got a very fair deal from Honda. And perhaps just as important (especially for me, since I was buying my first car), I got a whole day of service and help so that I could be on the road with peace of mind the very next day! More

Good communication The staff were friendly and gave me good service and were clear about timing and what was required. The estimated time for service was accurate The staff were friendly and gave me good service and were clear about timing and what was required. The estimated time for service was accurate More

20,00 mile check up plus I could not have been happier. Thank you for a great job and the interior cleaning and CAR WASH was extra special. see you next time I could not have been happier. Thank you for a great job and the interior cleaning and CAR WASH was extra special. see you next time More

Thumbs up!! Excellent customer service by Laura at the desk. Thogh waiting time was little over 2 hrs, I found the service was quicker even with the additional re Excellent customer service by Laura at the desk. Thogh waiting time was little over 2 hrs, I found the service was quicker even with the additional repair work noticed by the technician. Laura was keen updating me. You have the best technicians and I can say I leave your workshop always with satisfaction and in high confidence that my car has been in the hands of great technicians. More

Smooth service Courteous intake and competent delivery of quality service. Several recent issues with the vehicle were address and the routine scheduled maintenanc Courteous intake and competent delivery of quality service. Several recent issues with the vehicle were address and the routine scheduled maintenance (rotate the tires, etc) were all,done in a very reasonable time frame. Thank You. More

Excellent service! Cambridge Honda Service department is very thorough. They give thoughtful explainations of the work that was done and why. The best part was in how he Cambridge Honda Service department is very thorough. They give thoughtful explainations of the work that was done and why. The best part was in how helpful.they were in planning out the future maintance needs (ie time frame for brakes and tires) based on the recent maintainance done. It was helpful for me to plan out future costs. More

Resolved the problem expeditiously and conscientiously All service personnel, especially Laura were extremely helpful and communicated the issue clearly and worked to address it a quickly as possible. I wa All service personnel, especially Laura were extremely helpful and communicated the issue clearly and worked to address it a quickly as possible. I was impressed with the conscientious attention to my issue. More

New Purchase I came in to trade in an old Honda and purchased a 2018. The transaction was very smooth and friendly. I did not feel that there was a hard sell or a I came in to trade in an old Honda and purchased a 2018. The transaction was very smooth and friendly. I did not feel that there was a hard sell or a hard push to arrive at desired pricing. The overall experience was as pleasant as it could have been. I would recommend Michael and Cambridge Honda to friends and colleagues. Thank you. More

LUV my new 2017 Honda Civic! :) I am a long-time Honda driver, but this is the first time I have ever purchased a brand-new car. My mechanic suggested that I try Cambridge Honda, and I am a long-time Honda driver, but this is the first time I have ever purchased a brand-new car. My mechanic suggested that I try Cambridge Honda, and I was not disappointed. The service I received was excellent, and I feel that we arrived at a very fair deal on trade-in and pricing. This 2017 Honda is an absolutely beautiful vehicle, the 6 speed manual transmission is a blast to drive! Thank you to everyone in Cambridge Honda who helps to seal the deal! More