Cambridge Honda

Bobby was a terrific help to my husband and I when we bought our car recently. He was patient, informative, and considerate. He explained everything we wanted to know, and he was willing to go over deta bought our car recently. He was patient, informative, and considerate. He explained everything we wanted to know, and he was willing to go over details carefully. He is a great listener (to our questions) and an intuitive communicator -- that means a lot when one makes a big purchase like a car. He is also extremely thorough and provided extra help when we had a particular question about one of the car's features. He has great relationships with the service people at his dealership. He was able to field all our questions and answer them to our satisfaction. I felt we could call on him anytime, and that he could be trusted to follow up and get back to us promptly. He takes his job seriously and he really takes care of his customers; he is respectful and easy to do business with. I recommend him highly - not only is he very knowledgeable about the cars, but in addition, he allows the customers to explore all aspects of their prospective purchase. That is important-- his thoughtful and thorough service resulted in our feeling assured that we made the right choice of car. More

We were extremely pleased with the customer service we received from Cambridge Honda. Would highly recommend Justin and also the Service Department Mgr. - excellent follow through and completed everythin received from Cambridge Honda. Would highly recommend Justin and also the Service Department Mgr. - excellent follow through and completed everything they said they would - very accomodating to the customer! High recommend! More

I recently purchased a new 2013 Honda Accord EX-L. My wife and I are returning customers to Cambridge Honda (having purchased a 2011 Honda Pilot from them the year before). My positive experience wit wife and I are returning customers to Cambridge Honda (having purchased a 2011 Honda Pilot from them the year before). My positive experience with Cambridge Honda began with a phone call for a price quote. Despite telling them that it was my first quote call and I had no other quotes to compare it to, Cambridge Honda's initial quote was the lowest I received from 5 different Honda dealerships, beating all subsequent offers by $700-$3600. When confronted with Cambridge Honda's quote, other dealerships offered to match "after discussing it on the showroom floor." Arriving at Cambridge Honda, Rebecca Rideout was an extremely helpful and courteous sales consultant. I already knew the trim and colors I wanted, and with an hour's warning she retrieved a matching vehicle from her manager (who had taken it home on his day off) and had it waiting for us when we arrived. Rebecca felt honest, accommodating, and straightforward in her price negotiations. I never felt pressured, rushed, or otherwise like she was trying to employ some tactic to trick me into buying. She simply laid out all the numbers and offered the best prices I had received from any dealership as her initial offers. She presented me with the MSRP and trim costs like other dealerships had, but also provided us with print outs including the dealer invoice and the manufacturer recommended "hold-back" unprompted. I traded in a car as part of the purchase. Unlike some other dealerships, the sale price of the new vehicle and the trade-in value of the old vehicle were separate discussions, so there was no price "shell game." Though I asked for (but did not receive) Kelley Blue Book value on the vehicle, Cambridge Honda's initial counter-offer was within $50 of the next highest trade-in value I received at 2 other dealerships (and with a much better sales price for the new vehicle) and they ultimately threw in a $400 after-market remote starter as well bringing it to only about $500 under the KBB value despite my trade-in's Anti-Lock Brake light being on. I opted for the extended warranty, which was a bit pricey, but it had a long coverage period/distance and included protection plans & free repair for a wide range of exterior and interior surfaces which have been a problem for me in past vehicles. It may not be for everyone, especially if you are trying to save money, but for me the total out-of-pocket expense after the extended warrany was still below their initial quote minus trade-in plus closing costs/fees. Financing was simple and provided clear, understandable numbers at a reasonable rate with no early payment penalties. Granted there was a lot of paperwork (probably a dozen documents in triplicate ranging from envelope to legal paper size), but I wouldn't expect much less when creating a loan of thousands of dollars, transferring title/plates/registration, and an extended warranty. While I benefitted from being a returning customer, overall this experience at Cambridge Honda was friendly, open, non-stressful, and even fun. More

This was my first time purchasing a vehicle from Cambridge Honda. My salesperson was Bobby Boyd. He was straight forward, and he got me very good price on my car. Better than any other dealership in Cambridge Honda. My salesperson was Bobby Boyd. He was straight forward, and he got me very good price on my car. Better than any other dealership in the area. He made me feel comfortable in the whole buying process. He made sure everything I needed was taken care of. I recommend him if you are thinking of purchasing a car. Thanks Bobby and Cambridge Honda! More

I just wanted to say bobby is the man. I just bout a brand new car 2013 Honda Accord v6 which has only been out atleast a week and some days at most and bobby has been the biggest help he took the the t brand new car 2013 Honda Accord v6 which has only been out atleast a week and some days at most and bobby has been the biggest help he took the the time to explain every thing to me even if i had already asked the same question more than once. I know nothing about cars and after bobby was done explaining i had it down like a pro. When i went to pick up my car agian there he was to help with whatever questions i had. More

This is the third Honda that I have bought from this Dealership. I cannot tell you how straightforward it was for me to purchase these vehicles. I worked with Bobby Boyd who was absolutely fabulous. He Dealership. I cannot tell you how straightforward it was for me to purchase these vehicles. I worked with Bobby Boyd who was absolutely fabulous. He was very fair, up front and made the process of buying a vehicle quite enjoyable! More

I love walking into Cambridge Honda always looking forward to seeing my "Car Guys" each experience driving away in a nice car for me has been well worth meeting the standards of one of the best car sa forward to seeing my "Car Guys" each experience driving away in a nice car for me has been well worth meeting the standards of one of the best car salesman I've ever felt with. Bobby isn't just doing his job he's actually helping ppl. More

I had already done a lot of research so knew exactly what I wanted. Bobby was extremely straightforward and honest, as well as pleasant through the whole process. I had several quotes from other dealers and I wanted. Bobby was extremely straightforward and honest, as well as pleasant through the whole process. I had several quotes from other dealers and they were able to match and even better my best quote. Everyone was very helpful and even financing was quick and easy. A bottle of champagne when I picked up the car was icing on the cake! You "feel" their motto, they really do care about you! More

My wife and I went to Cambridge Honda very nervous about buying our first car. We were immediately made comfortable when approached by Justin Crosby. He was incredibly helpful, knowledgeable, and patient. buying our first car. We were immediately made comfortable when approached by Justin Crosby. He was incredibly helpful, knowledgeable, and patient. At no point did we feel pushed, uncomfortable, or like we were being pressured in any way. Justin made pleasurable what we assumed was going to be a stressful experience, and for that we are very grateful. He gave us a fantastic price on a new Civic. We strongly recommend Justin to anyone thinking about buying a Honda in the Cambridge area. More

I was acknowledged right away by Darly, he helped me fine exactly what I was looking for. He worked with me on making the car easier for me to obtain, making my dreams of someday having a car a reality. The exactly what I was looking for. He worked with me on making the car easier for me to obtain, making my dreams of someday having a car a reality. The service was great, he answered all my questions and I never felt rushed to make a decision. I was able to get approved the very next day and pick up the car ready to go the following day! I'm very happy with my experience at Cambridge Honda! More