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Camelback Hyundai

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.3
1,028 Reviews
Here at Camelback Hyundai our mission is to provide our new family members with a Truly Exceptional experience! With an extensive inventory of New and Pre-Owned vehicles, award winning service departments, and many flexible financing options; we proudly help the whole Valley find their perfect car! Out team members work diligently to provide our valued customers with a seamless, enjoyable experience for everyone who visits one of our beautiful stores. We want customers for life!
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1500 E Camelback Rd

Phoenix, AZ

85014

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Showing 1,028 reviews

June 21, 2026

Adam was knowledgeable and helpful! Made my maintenance quick and easy. Will be back in the future ! More

by caleb.e.peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Altvater
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2026 -

Camelback Hyundai responded

Your positive experience is exactly what we strive for with every visit! We are glad to hear that your maintenance appointment was handled with knowledge and care, making the process quick and easy for you. We truly appreciate you taking the time to share your feedback. We look forward to seeing you again on your next visit to Camelback Hyundai!

June 21, 2026

Travis Doney welcome me . He took my auto provided time it would take finished on time Offered me a ride and job was done ahead of schedule More

by ANIBALROLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Doney
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Jun 23, 2026 -

Camelback Hyundai responded

Thank you for sharing your experience with us! It is wonderful to hear that you received such attentive and efficient service, from the warm welcome to the ride offer and the job being completed ahead of schedule. That kind of care and follow-through is exactly what we strive to provide every customer who visits Camelback Hyundai. We truly appreciate you taking the time to leave this feedback, and we look forward to welcoming you back for any future service needs!

June 21, 2026

Reasonable pricing, good to follow through on warranty items; could improve communications when vehicle will take longer than anticipated. More

by CEI123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Altvater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 23, 2026 -

Camelback Hyundai responded

We are glad to hear that you found our pricing reasonable and that we were able to follow through on your warranty needs. Those are two things we genuinely care about, and it is great to know that came through in your experience with us at Camelback Hyundai. We also appreciate your honest feedback regarding communication when service timelines extend beyond what was originally expected. That is a fair and valuable point, and we will take your comments into consideration as we look for ways to keep our customers better informed throughout the service process. Thank you for taking the time to share your experience with us.

June 20, 2026

Bad follow up. Gave me wrong info about length of having loaner. Didn't follow deadlines. Made me wait 2 days to drive up to mom that had been in rollover car accid More

by ashlee_0077
Recommend Dealer
No
Employees Worked With
Adam in service then I complained to Adam manager and Ismael manager
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Jun 23, 2026 -

Camelback Hyundai responded

We are disappointed to hear about your experience regarding communication, loaner vehicle expectations, and the condition of your vehicle upon return. We strive to provide accurate information, timely service updates, and careful attention to every vehicle in our care. We appreciate the opportunity to review your feedback and better understand the details of your visit. Please contact Adam Altvater, our Service Director, at 480-863-9568.

June 19, 2026

My experience was great. Adam was very nice and let me know that while I was waiting for my car to be serviced, he was available to ask any questions. He communicated timely More

by mraybraswell
Recommend Dealer
Yes
Employees Worked With
I think Adam
Print
Jun 19, 2026 -

Camelback Hyundai responded

Thank you for sharing your experience with us! It is wonderful to hear that your service visit went smoothly and that everything was completed so efficiently. A two-hour turnaround is something we truly strive for, and we are glad that was the case for you. We appreciate you taking the time to leave such kind feedback, and we look forward to welcoming you back for any future service needs. Thank you for choosing Camelback Hyundai!

June 18, 2026

My experience for this service went very smoothly and Rick was a great communicator and got the job done within two hours More

by EMELI.ORTIZ97
Recommend Dealer
Yes
Employees Worked With
Rick
Print
Jun 19, 2026 -

Camelback Hyundai responded

Thank you for sharing your experience with us! It is wonderful to hear that your service visit went smoothly and that everything was completed so efficiently. A two-hour turnaround is something we truly strive for, and we are glad that was the case for you. We appreciate you taking the time to leave such kind feedback, and we look forward to welcoming you back for any future service needs. Thank you for choosing Camelback Hyundai!

June 18, 2026

Yes, you did everything that you should've to take care of me after the incident of losing my keys. More

by Sandi.marquez
Recommend Dealer
Yes
Employees Worked With
Rick
Print
Jun 19, 2026 -

Camelback Hyundai responded

Thank you for your feedback, Sandi. We are glad to hear that our team was able to step up and take care of you following the situation with your keys. We understand that experiences like that can be stressful, and it means a great deal to know that our team came through for you when it mattered. We truly value your honest reflection, and we hope to have the opportunity to provide you with an even more positive experience in the future. Thank you for taking the time to share your thoughts with us.

June 18, 2026

Whoever the tech was that was on my car the last few times got the jobs done but was sloppy - bolts were left uninstalled and sitting by the wipers, broken pins not replaced etc More

by A.WHITMAN337
Recommend Dealer
No
Employees Worked With
Rick - however Rick wasn't the problem
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Jun 22, 2026 -

Camelback Hyundai responded

We understand your concerns regarding the quality of the work performed on your vehicle. We strive to ensure repairs are completed thoroughly and with attention to detail. We appreciate you bringing these concerns to our attention, as your feedback helps us continue to review and improve our overall customer experience. Please feel free to contact Adam Altvater, our Service Director, at 480-863-9568 if you would like to discuss your experience further.

June 18, 2026

People were helpful, friendly and respectful. Travis provided great information about my car and went above and beyond in his communications with me. More

by IRIS_MENDELL
Recommend Dealer
Yes
Employees Worked With
Travis -Phenomenal!
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Jun 19, 2026 -

Camelback Hyundai responded

We are happy to hear that your experience with our team was such a positive one! It is wonderful to know that you felt well taken care of and that our staff was helpful, friendly, and respectful throughout your visit. Travis clearly made a lasting impression, and it is truly rewarding to hear that he went above and beyond to keep you informed and communicate effectively. We will be sure to share your kind words with him and the rest of the team. Thank you for taking the time to leave this feedback, IRIS_MENDELL, and we look forward to serving you again at Camelback Hyundai!

June 18, 2026

Pricing is too high. There shouldn't be a fee for cc payment. Please remove cc free and reduce price. More

by MARIPOSA.W
Recommend Dealer
Yes
Employees Worked With
Rick
Print
Jun 19, 2026 -

Camelback Hyundai responded

Thank you for your wonderful feedback and for taking the time to share your thoughts with us. We truly appreciate your honesty, as it helps us continue to improve the experience we provide to our customers. We hear you regarding the pricing and the credit card processing fee. Your feedback on these points is genuinely valued, and we will make sure it is shared with the appropriate members of our team for consideration. We appreciate your business and hope to have the opportunity to serve you again.

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