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Camelback Subaru
Phoenix, AZ
855 Reviews
Camelback Subaru is proud to offer one of the world's hottest brands. The professional sales and service staff, at both auto stores, treat the needs of each individual customer with the utmost concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence and welcome you to the Camelback Family!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 855 reviews
May 30, 2025
This is the worst dealership experience I have ever had in my life. I want to start by saying I have given the dealership over a month now to respond to texts and calls. Dejon Yarbrough initially was helpf in my life. I want to start by saying I have given the dealership over a month now to respond to texts and calls. Dejon Yarbrough initially was helpful and has now become non-responsive. I purchased my 2025 Outback Wilderness in Chicago in February and relocated here to Phoenix. I brought my car in for the first 6,000 scheduled maintenance. My car was returned to me with oil or some foreign substance all over the fender, front grill, my car smelling like gas inside, tire pressure was all over the place on all 4 tires, OIL ON MY SEATS, and when I parked at Costco 8 minutes later it was spewing smoke from the front. I took video and pictures and sent it to Dejon. He said to come back so I did the following Monday, service had closed by the time I left Costco. HE PROMISED THEY WOULD DETAIL THE OUTSIDE OF MY CAR, DETAIL THE INSIDE OF THE CAR TO GET THE OIL OFF THE SEATS, AND REDO SERVICE.. It was supposed to take 1 day and they gave me a rental car. That 1 day on a Wednesday turned into thursday and friday too. The oil change turned into them having to replace my entire front grill because of how badly my grill was burnt from the liquid the tech spilled all over and didn't clean up. I got my car back Friday late afternoon, no one called to let me know it was ready, I had to call and check, I sat down and the tire pressure was well below the recommended psi on the door and Dejon said he set it to 30 psi. I was so mad I just wanted to leave. How do you have a car for 3 days and still get it wrong? WELLLLL THAT WAS JUST THE BEGINNING!!!!! I started driving away and on the highway I heard a loud knocking. Somehow now my sunroof rubber was flopping around and hitting the roof!!!!!!!!! I have video of this and I immediately sent this to Dejon. NO RESPONSE. I parked my car on the side of the road LESS THAN 5 MINUTES AFTER LEAVING. THEY DID NOT DETAIL THE INTERIOR OF THE CAR!!!!!!!! There was still oil all over the seat from a week before that the technician left on it, there was dirt and garbage on the floor, NOT ONLY DID THEY NOT DETAIL IT BUT NOW THERE WERE THREE SCRATCHES TO THE PAINT ON MY BRAND NEW 2025 CAR!!!!!!!!! I sent Dejon a text, the way we had been talking the entire time, and he did not respond. I called and left a message, no response. I HAVE TEXTED HIM 6 TIMES AND THERE HAS BEEN NO RESPONSE ON HOW TO FIX MY VEHICLE. I WENT IN TO FOR AN OIL CHANGE AND I LOST 2 DAYS OF WORK, I HAD TO PAY $250 FOR DETAILING, I HAVE SCRATCHES ON MY BRAND NEW CAR, AND CAMELBACK SUBARU IS NOT EVEN RESPONDING! Disgusting dealership and horrific way of doing business. NEVER again and I will tell my story to everyone. Reporting to BBB and letting every outlet know not to do business with this dispicable dealership. More
by SteveC
Employees Worked With
Dejon Yarborough
March 13, 2025
Great dealership, friendly atmosphere. I have been going here since 2005 for all my vehicle needs-and have purchased multiple vehicles. I have been going here since 2005 for all my vehicle needs-and have purchased multiple vehicles. More
by Mister300
January 25, 2025
Easy to get an appointment. The agent knew why I was as there at checkin and communicated all the way thru. I hasn’t mentioned it was time for a maintenance visit, but they offe The agent knew why I was as there at checkin and communicated all the way thru. I hasn’t mentioned it was time for a maintenance visit, but they offered to get that done while I was there. Very helpful. Also cleaned the car before I left. More
by ramona.ferrara
Employees Worked With
Service department
January 22, 2025
I have almost a 20 year history with dealership. Always great experience. Service advisor Ian is my go to guy. Thanks to Rebecca for yesterday’s service.? Always great experience. Service advisor Ian is my go to guy. Thanks to Rebecca for yesterday’s service.? More
by Vincent
Employees Worked With
Rebecca in service
December 26, 2024
Gilbert and his Team were amazing. They made dealing with them easy and uncomplicated. The way it should be. I continue on to be a loyal Subaru owner. Thank you. They made dealing with them easy and uncomplicated. The way it should be. I continue on to be a loyal Subaru owner. Thank you. More
by Ella
November 15, 2024
Svc rep stayed in contact informed me of all that was going on. Svc tech took care of a few incidentals without charge while tending to the larger matter. Renewed my faith in the dealership. I will be re going on. Svc tech took care of a few incidentals without charge while tending to the larger matter. Renewed my faith in the dealership. I will be returning for service. I hadn’t for several years. Thanks , Chloe! More
by Hank
Employees Worked With
Svc rep Chloe.
August 31, 2024
This has been my dealership since 2006; top-notch service at reasonable prices with courteous and knowledgeable service advisors. at reasonable prices with courteous and knowledgeable service advisors. More
by Mister300
August 08, 2024
Great service nice people. Never pushy on service items Sales people were also positive and not pushy Never pushy on service items Sales people were also positive and not pushy More
by Blueliner03
Employees Worked With
