Camelback Subaru

Professional and helpful. Explanation of what needed done plus accurate and fair cost. Great service! Explanation of what needed done plus accurate and fair cost. Great service! More

Rebecca made everything so easy. Explained all that was going to be done and addressed a question for me. Explained all that was going to be done and addressed a question for me. More

Great Great, great interaction with KZ, took the time to understand what we were looking for and ensure the vehicle was a good fit understand what we were looking for and ensure the vehicle was a good fit More

Horrible experience Long time for oil change bad establishment disrespectful manger horrible manager running this place complete. He doesn't know what he's doing. Long wait for oil changes this plac establishment disrespectful manger horrible manager running this place complete. He doesn't know what he's doing. Long wait for oil changes this place is a joke More

Communications went well. Would've appreciated a loaner car while waiting for mine to be fixed which was about a week Would've appreciated a loaner car while waiting for mine to be fixed which was about a week More

Communicative, honest, and accommodating. I liked the video of the inspection and the link to my phone to approve or deny services. I liked the video of the inspection and the link to my phone to approve or deny services. More

Rebecca greets me like we are long time friends and I know she is going to pay attention to me and my car! know she is going to pay attention to me and my car! More

Helpful. Thorough. Not pushy!!! Considerate. Polite. Honest. Thoughtful. Hard working. They did everything they could to meet our needs. Thorough. Not pushy!!! Considerate. Polite. Honest. Thoughtful. Hard working. They did everything they could to meet our needs. More

I visited Camelback Subaru while actively shopping for a 2026 WRX and found the experience to be inconsistent with what was communicated prior to my visit. Before arriving, I was in contact with Bri, who 2026 WRX and found the experience to be inconsistent with what was communicated prior to my visit. Before arriving, I was in contact with Bri, who indicated they could beat an existing offer I had from another dealership and referenced a target monthly payment of approximately $637. Ray (manager) also followed up and reinforced that they could provide a significantly better deal if I came in. However, upon arrival, the numbers presented did not align with those expectations. The trade-in valuation was materially lower than previously discussed, add-ons such as GAP were priced significantly higher, and no clear, itemized breakdown was provided. Even after shifting to a lower-priced WRX Premium, the quoted payment exceeded the offer I already had on a higher trim vehicle elsewhere. This created a lack of confidence in the consistency and transparency of the sales process. While I understand negotiations can vary, the gap between what was communicated and what was presented in person was substantial. As a result, I chose to move forward with another dealership. More

Great service-speedy assessment-courteous interactions-job well done-I intend to use their service moving forward. interactions-job well done-I intend to use their service moving forward. More