Camelback Toyota

Went in for maintenance, every time we visit it has been pleasant. Everyone is very helpful and attentive. pleasant. Everyone is very helpful and attentive. More

I had an amazing experience. Everyone was extremely friendly, kind, and honest. The whole experience was hassle free! Everyone was extremely friendly, kind, and honest. The whole experience was hassle free! More

I enjoyed speaking with everyone I came in contact with. My primary person of reference was Jocelyne and the negotiation for the vehicle was pleasant and conversational. I never felt pressured to do anythin My primary person of reference was Jocelyne and the negotiation for the vehicle was pleasant and conversational. I never felt pressured to do anything. The contact person in finance Ever was also cordial, professional and pleasant to interact. Overall this was a great experience. I ended up buying one car for my wife and one for me. More

My service advisor, Q, was great. His advice was superb. The car was serviced as promised. His advice was superb. The car was serviced as promised. More

They were great helped me out every way they could I am so grateful to them so grateful to them More

1-star. Called to book a service appointment and Travis answered and scheduled it — then acted put out when I showed up, telling me he wasn’t actually my ser Called to book a service appointment and Travis answered and scheduled it — then acted put out when I showed up, telling me he wasn’t actually my service advisor. When I pointed out that he was the one who took my call and booked it, he got defensive instead of just… helping. Asked about a computer upgrade for a hesitation issue on rolling stops. He immediately jumped to “we’re not just handing out parts” and said I’d need to leave the truck for hours — despite the fact that I never mentioned parts, just asked about the upgrade. At that point I gave up on that request. Also asked about disabling the passenger seatbelt chime (my dog rides up front). He checked with a coworker and came back with instructions that didn’t match my actual setup, then checked with a second employee who said it couldn’t be done at all — despite other Tundra owners confirming their dealerships have done exactly this. While I was waiting, there was a poster in the lobby promising the “5 Star experience”: transparent, courteous, knowledgeable, communicative, efficient. Not a single one of those applied to my visit. Overall: dismissive, unhelpful, and more interested in shutting down requests than answering basic questions. I won’t be booking with Travis or Camelback Toyota again. More

I had a great experience at this dealership with my daughter’s 2018 Toyota Corolla recall service. I especially want to thank Jayden Jacinto for staying in touch and keeping me in the loop about what w daughter’s 2018 Toyota Corolla recall service. I especially want to thank Jayden Jacinto for staying in touch and keeping me in the loop about what was happening with her car every step of the way. The recall was handled quickly and professionally—within about an hour the recall work was completed and a few additional services were taken care of as well. As a parent, that kind of clear communication and efficient service means a lot, and I truly appreciate the friendly, attentive care we received. I would definitely return to this dealership and highly recommend Kayden and the service team. More

Our experience at Camelback Toyota was outstanding—an easy 10/10. Viridiana was honest, helpful, and thorough, and Jazmine Lopez was fantastic as well. The customer service was exceptional, and they made easy 10/10. Viridiana was honest, helpful, and thorough, and Jazmine Lopez was fantastic as well. The customer service was exceptional, and they made us feel like friends, not just customers. Highly recommend. More