Camelback Toyota

Excellent He explains everything cualquier cosa que uno le pregunte él le da la respuesta correcta. Por eso yo le doy un 10 le pregunte él le da la respuesta correcta. Por eso yo le doy un 10 More

The service director Jimmy Chu is a total jerk to customers and now I am no longer supporting Toyota. Sold my car and moving on. customers and now I am no longer supporting Toyota. Sold my car and moving on. More

They were over charging for the work and recommended more than needed to be done I found out afterwards. The control arm was recommended to be changed when all that was needed were new bushings. They had to than needed to be done I found out afterwards. The control arm was recommended to be changed when all that was needed were new bushings. They had to rebalance the wheels which was an extra charge. I had told them the tire pressure sensor was faulty. They replaced pressure sensor in all 4 wheels. They did not do this initially even though it was the one thing I wanted fixed. They said the light was not on initially so they did not fix it. They had to keep the car a third day to fix this. They had to re-rebalance the wheels but said the rebalance charge was incorporated into the cost of the repair. All repairs came to $6000+. When I used my credit card they told me there would be a 3% charge — $200! The $6000 exceeded the limit on my debit card and I did not bring my check book. Frustrated that I had to make 3 trips to the dealership on 3 consecutive days. More

I'm just tired of all the upselling. ..I was hostage for two hours (to buy an extended warranty) after buying the certified used vehicle with 12k miles and still under warranty. I got two ..I was hostage for two hours (to buy an extended warranty) after buying the certified used vehicle with 12k miles and still under warranty. I got two years of free oils changes,,.a bonus, but again the upselling at the oil change...a 189.00 alignment without showing me the diagram and two other items that I can't remember. The people are nice, but the upselling is over the top annoying. More

I was told 2 hours for an oil change and to investigate a noise coming from my drivers side wheel area. He believed the noise was from the rotor, I figured he had zero mechanical knowledge but the techs sho noise coming from my drivers side wheel area. He believed the noise was from the rotor, I figured he had zero mechanical knowledge but the techs should be able to figure it out. After 2 hours I get a call from Jesus saying my cat shield is in the way and they need to take it off. I said that's not possible because the cat shield covers the transmission area, not the oil pan. He said he would call me back but did not. Then I got a text message after 30 min with the service findings showing a close up of something and and they needed a special bit to remove it. I called Jesus and said the TRD skidplate is factory installed and they should be able to remove it. He kept talking in circles about how they cannot remove the cat shield (that covers the transmission). I kept saying please stop wasting my time. I also asked about the noise and Jesus said its because the cat shield is loose. This makes no sense because the noise is clearly coming from the driver side front wheel. I think I got a bad combination of the dumbest service advisor and tech. A perfect storm. I called the shop that installed the Miller Cat shield and they said what the dealer said makes no sense. Still no idea what the clicking noise is when I turn my wheelk More

🚨 LEGAL ACTION IN PROGRESS – Camelback Toyota 🚨 Sold me a car that broke down in days and stranded me with my child. Ran my credit 8–15 times without consent and refused my $2,500 back. 👉 Deceptive, me a car that broke down in days and stranded me with my child. Ran my credit 8–15 times without consent and refused my $2,500 back. 👉 Deceptive, unsafe, and not worth the risk. More