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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,491 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,491 reviews

February 15, 2025

Took care of the car service and recall. Explained everything that I needed to know. Even the person who sold me the car, Ryan Chen, came and greeted me . Everyone treated me warmly. More

by RONANDCARA1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael French
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Feb 17, 2025 -

Camelback Toyota responded

Thank you for your fantastic feedback! We're thrilled to hear that our team, including Ryan, made your experience so positive. Providing excellent service and ensuring you’re informed is our priority. We appreciate your support and look forward to seeing you again!

February 15, 2025

Excellent service, very professional and I really enjoyed working with Chase. I'll choose Camelback for all of my future service needs; the process was seamless. More

by lovekatherineborders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase in Service
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Feb 17, 2025 -

Camelback Toyota responded

Thanks, Katherine! We’re thrilled to hear you had a great experience with Chase and found our service seamless. We look forward to supporting you with your future needs at Camelback!

February 15, 2025

Joey is always super helpful and informative! He always keeps me updated and looks for ways to help. More

by MCSHANE.SHANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
joey
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Feb 17, 2025 -

Camelback Toyota responded

Thanks for the fantastic feedback, Shannon! We're thrilled to hear that Joey has made such a positive impact. Keeping our customers informed and supported is our top priority. We appreciate your recognition!

February 15, 2025

Service personnel are very courteous and the service was done quickly. Will continue bringing my vehicle to this dealership. More

by macorona54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quatarius
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Feb 17, 2025 -

Camelback Toyota responded

Thanks! We’re thrilled to hear you had a great experience with our team. Your trust means a lot to us, and we look forward to serving you again in the future! Safe travels!

February 15, 2025

Scott,, my service provider, is very helpful and attentive. The service on the car was good. I object to the 3 percent charge on the bill when playing with a credit card. Toyota is too big a busines More

by GILIM2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Nemo Barnett
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Feb 17, 2025 -

Camelback Toyota responded

Thanks for your feedback! We're glad to hear that Scott provided you with helpful service. We understand your concerns about the credit card charge and appreciate you sharing your thoughts. Your input helps us improve our customer experience. We hope to see you again soon!

February 14, 2025

Robert was very friendly and all work was completed in a quick and timely manner. More

by cburtonbassgod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept, Robert
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Feb 17, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear that Robert made such a positive impression and that everything was completed efficiently. Your satisfaction is our priority, and we appreciate your feedback!

February 14, 2025

Communication was excellent throughout the day. Work was done timely. No hard sell to perform work not authorized. More

by Amday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael French
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Feb 17, 2025 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you appreciated our communication and timely service. Your satisfaction is our priority, and we’re glad you felt no pressure during the process. Looking forward to serving you again!

February 14, 2025

Quick and efficient A little less upselling would be appreciated. Just some explanation as to why the recommended services indicated were necessary on my low mileage car. More

by dalelaura40
Recommend Dealer
Yes
Employees Worked With
Mauro
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Feb 17, 2025 -

Camelback Toyota responded

Thanks for the great feedback! We're thrilled to hear you found our service quick and efficient. We appreciate your input on upselling and will ensure our team provides clear explanations for all recommendations in the future. Your satisfaction is important to us!

February 14, 2025

Titus is always so attentive and helpful. I am very annoyed by the service charge for using a credit card! I won’t be having any major service done at Toyota because of this absurd policy! More

by BIRLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus Petty
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Feb 17, 2025 -

Camelback Toyota responded

We appreciate your feedback and are glad to hear about your positive experience with Titus. We understand your concerns regarding the service charge and will share your thoughts with the team. Your input is valuable as we strive to improve our services. Thank you for sharing!

February 14, 2025

Robert did a great job keeping me informed and up to date. My car is running great More

by TRACY.RICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service
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Feb 17, 2025 -

Camelback Toyota responded

Thanks for the awesome feedback, Tracy! We're thrilled to hear that Robert kept you informed and that your car is running smoothly. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

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