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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,647 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,647 reviews

March 11, 2025

The service department staff are professional, informative and helpful. DONT get fooled into buying the mechanical bumper to bumper warranty when purchasing a vehicle there…it doesn’t cover any ma More

by DLUGO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Mar 12, 2025 -

Camelback Toyota responded

Thank you for your fantastic review! We’re thrilled to hear you had a positive experience with our service team. Your feedback about the warranty is valuable and helps others make informed decisions. We appreciate your insights and look forward to serving you again!

March 11, 2025

Titus was nice and welcoming and my Toyota Camry looks great. Thanks for your text message that my car was ready. More

by -%$Volbeat2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus and a bunch of other people welcome you very nicely.
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Mar 12, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear that Titus made your experience enjoyable and that you’re happy with your Camry. We appreciate your feedback and look forward to seeing you again soon!

March 11, 2025

Teddy my service advisor was very nice courteous And professional. However, he was given wrong information by the mechanics ended up not getting things I Approved to get done in the car was just sitting More

by KMOABII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy
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Mar 12, 2025 -

Camelback Toyota responded

We appreciate your kind words about Teddy, but we regret that there was a miscommunication regarding the service on your vehicle. Please reach out to Jimmy, Service Manager, at cbtservice@vtaig.com to discuss this matter further and ensure we resolve your concerns.

March 11, 2025

Michelle was very helpful and informative while trying to repair an issue with my vehicles camera. More

by Dfunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Patnoe
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Mar 12, 2025 -

Camelback Toyota responded

We’re thrilled to hear about your positive experience with Michelle! Our team strives to provide top-notch service, and it’s great to know that Michelle was able to assist you effectively. Thank you for taking the time to share your feedback!

March 11, 2025

Excellent service as always. No complaints. Always courteous and professional. Definitely will continue to service vehicle here More

by MICHAEL@LAMEXICANATORTILLA.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Mar 12, 2025 -

Camelback Toyota responded

Thank you, Michael! We’re thrilled to hear you had such a positive experience with our team. Your support means a lot to us, and we look forward to continuing to provide you with excellent service in the future!

March 11, 2025

Uriel has helped me multiple services and has always done a great job communicating with me and making sure I’m taken care of. I do appreciate his support. This time, I needed a last minute service and he wa More

by JOHNMARKLEIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriel
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Mar 12, 2025 -

Camelback Toyota responded

Thanks for the fantastic feedback, John! We're thrilled to hear Uriel provided you with such great support and timely service. Your appreciation means a lot to us, and we’re glad to have him on our team. Looking forward to assisting you again soon!

March 11, 2025

Best experience at a dealership! Everyone from Ali S, the salesman, to the GSM were great to work with. I will definitely refer family and friends there. More

by Gmart73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lon Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Sworjy
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Mar 12, 2025 -

Camelback Toyota responded

Thanks! We’re thrilled to hear you had a fantastic experience with Ali and our team. Referrals mean the world to us, and we can’t wait to welcome your family and friends!

March 11, 2025

Great service. I was updated on my vehicle status in a timely manner. Only thing I don’t like is the 15 word minimum review. Seriously? More

by DJAJ.JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Jaden in the service center. He was very helpful.
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Mar 12, 2025 -

Camelback Toyota responded

Thanks for the awesome review! We're thrilled to hear you were satisfied with our service and updates. We appreciate your feedback on the review length—it's something we’ll consider for the future. Looking forward to serving you again!

March 11, 2025

It appears Camelback Toyota sold me a car with an electrical short. I've had to replace the battery and call AAA twice. More

by drwillson
Recommend Dealer
No
Employees Worked With
Xavier
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Mar 12, 2025 -

Camelback Toyota responded

I'm sorry to hear about the issues you're experiencing with your vehicle. Your experience is certainly not the standard we aim to provide, and I sincerely apologize for the inconvenience. I’d like to help resolve this situation as quickly as possible. Please contact me at (602) 264-2841 Thank you for bringing this to our attention, and again, I apologize for the inconvenience. We're committed to addressing this for you as soon as possible. Best regards, Katrina Coscarelli

March 10, 2025

Good customer service, fast car maintenance appreciate the help that the employees give and share information that the customer needs . More

by BRADLEYQ41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar, Eber Martinez
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Mar 10, 2025 -

Camelback Toyota responded

Thanks for your awesome feedback, Bradley! We're thrilled to hear you had a great experience with our team. Providing excellent service and helpful information is our priority. Looking forward to seeing you again for your next maintenance!

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