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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,633 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,633 reviews

March 10, 2025

Probably won't go back to get services done, they could care less about the customers or even offering coupons More

by MARKOAVARONNA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nyguen
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Mar 13, 2025 -

Camelback Toyota responded

We appreciate your feedback and are sorry to hear about your experience. We strive to provide excellent service and would like to address your concerns. Please reach out to Jimmy, Service Manager, at cbtservice@vtaig.com for further assistance.

March 10, 2025

Love the way they treat me. Very timely, and let you aware of what they are doing. More

by LIMON123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
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Mar 10, 2025 -

Camelback Toyota responded

Thanks! We’re thrilled to hear you appreciate our timely communication and service. Your satisfaction is our priority, and we’re glad to have you as part of our community!

March 10, 2025

Great customer service and quick turn around to service vehicle. No pressure either to do recommendations More

by jake_lab_85304
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Michael service advisor
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Mar 10, 2025 -

Camelback Toyota responded

Jake, thanks for your fantastic review! We're thrilled to hear you had a great experience with our customer service and speedy service. We believe in providing honest recommendations without pressure. Looking forward to serving you again!

March 10, 2025

Samuel was knowledgeable and friendly He explained everything thoroughly and let me know of services offered as well. More

by JGUERA23
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Samuel
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Mar 10, 2025 -

Camelback Toyota responded

Thanks! We’re thrilled to hear about your positive experience with Samuel. Our team is dedicated to providing excellent service, and it’s great to know you found the information helpful. We appreciate your feedback and look forward to serving you again!

March 10, 2025

When the ordered part was received , t repair was completed in a timely manner. The service advisor was very helpful. More

by CYJODAT
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
LeevHarris
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Mar 10, 2025 -

Camelback Toyota responded

Thanks for your fantastic feedback! We're thrilled to hear that your repair was completed quickly and that our service advisor made your experience smooth. We appreciate your support and look forward to assisting you again in the future!

March 09, 2025

Great experience. Fast and efficient. I was expecting to wait for at least 4 hours. I was out in an hour and a half. My truck is running like a top thanks to the profe More

by DANALBA444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriel in Service
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Mar 10, 2025 -

Camelback Toyota responded

Thank you for your wonderful review! We're so glad to hear that your experience with our service department was fast and efficient, and that your truck is running great! Uriel will be thrilled to know his work made a difference for you. We truly appreciate your kind words and are glad you chose Camelback Toyota. We look forward to serving you again in the future!

March 08, 2025

I was impressed with Michelle's knowledge. She wrote down what i previously purchased and dates as well as informed me about prepay oil changes which I didn't know about. More

by geslinge
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Michelle with service.
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Mar 10, 2025 -

Camelback Toyota responded

Thank you for your wonderful review! We’re so glad to hear that Michelle impressed you with her knowledge and helpfulness. It’s great that she took the time to inform you about the prepay oil changes, and we truly appreciate your feedback. We look forward to serving you again in the future!

March 08, 2025

Service advisor was great! Service was perfect. The service was completed in a timely manor and was perfect More

by AGGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 10, 2025 -

Camelback Toyota responded

Thank you for your wonderful review! We’re so glad to hear that your service experience was perfect and completed in a timely manner. We truly appreciate your feedback and look forward to assisting you again in the future!

March 08, 2025

I like getting their discount advertising BUT don’t like the consistency of the UPSELL for services especially when I have instructed the service tech of what I wanted! It’s a waste of MY time and yours!!! More

by ghostwarriorslr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Johnson
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Mar 10, 2025 -

Camelback Toyota responded

Thank you for sharing your feedback. We apologize for the frustration caused by the upselling after you've already communicated your service needs. We understand how important your time is, and we will make sure to review this process to ensure that your preferences are respected moving forward. Your input is valuable to us, and we appreciate your honesty. If there's anything else you'd like to discuss, please don’t hesitate to reach out.

March 08, 2025

Friendly, fast and reliable service always makes my visit to Camelback Toyota enjoyable! Thank you! More

by LAURENEHLERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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Mar 10, 2025 -

Camelback Toyota responded

Laurene, we're thrilled to hear you consistently enjoy your visits! Our team takes pride in providing friendly and reliable service, and your feedback truly motivates us. We look forward to seeing you again at Camelback Toyota!

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